Open Ticket Request System up to 3.3.17/4.0.24/5.0.22 access control
CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
7.2 | $0-$5k | 0.00 |
A vulnerability was found in Open Ticket Request System up to 3.3.17/4.0.24/5.0.22 (Ticket Tracking Software). It has been classified as critical. This affects an unknown function. The manipulation with an unknown input leads to a access control vulnerability. CWE is classifying the issue as CWE-264. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
The bug was discovered 09/19/2017. The weakness was presented 09/21/2017 (Website). The advisory is shared at otrs.com. This vulnerability is uniquely identified as CVE-2017-14635 since 09/21/2017. It is possible to initiate the attack remotely. The successful exploitation requires a authentication. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1068 for this issue.
The vulnerability was handled as a non-public zero-day exploit for at least 2 days. During that time the estimated underground price was around $0-$5k. The vulnerability scanner Nessus provides a plugin with the ID 103577 (Debian DLA-1119-1 : otrs2 security update), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks and running in the context l. The commercial vulnerability scanner Qualys is able to test this issue with plugin 176200 (Debian Security Update for otrs2 (DSA 4021-1)).
Upgrading to version 3.3.17, 4.0.25 or 5.0.23 eliminates this vulnerability. A possible mitigation has been published 2 weeks after the disclosure of the vulnerability.
The vulnerability is also documented in the vulnerability database at Tenable (103577). See 66480 for similar entry.
Product
Type
Name
Version
- 3.3.0
- 3.3.1
- 3.3.2
- 3.3.3
- 3.3.4
- 3.3.5
- 3.3.6
- 3.3.7
- 3.3.8
- 3.3.9
- 3.3.10
- 3.3.11
- 3.3.12
- 3.3.13
- 3.3.14
- 3.3.15
- 3.3.16
- 3.3.17
- 4.0.0
- 4.0.1
- 4.0.2
- 4.0.3
- 4.0.4
- 4.0.5
- 4.0.6
- 4.0.7
- 4.0.8
- 4.0.9
- 4.0.10
- 4.0.11
- 4.0.12
- 4.0.13
- 4.0.14
- 4.0.15
- 4.0.16
- 4.0.17
- 4.0.18
- 4.0.19
- 4.0.20
- 4.0.21
- 4.0.22
- 4.0.23
- 4.0.24
- 5.0.0
- 5.0.1
- 5.0.2
- 5.0.3
- 5.0.4
- 5.0.5
- 5.0.6
- 5.0.7
- 5.0.8
- 5.0.9
- 5.0.10
- 5.0.11
- 5.0.12
- 5.0.13
- 5.0.14
- 5.0.15
- 5.0.16
- 5.0.17
- 5.0.18
- 5.0.19
- 5.0.20
- 5.0.21
- 5.0.22
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 7.5VulDB Meta Temp Score: 7.4
VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 8.8
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Access controlCWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Nessus ID: 103577
Nessus Name: Debian DLA-1119-1 : otrs2 security update
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍
OpenVAS ID: 103201
OpenVAS Name: OTRS Code Injection / Privilege Escalation Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍
Qualys ID: 🔍
Qualys Name: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍
Upgrade: Open Ticket Request System 3.3.17/4.0.25/5.0.23
Timeline
09/19/2017 🔍09/21/2017 🔍
09/21/2017 🔍
09/21/2017 🔍
09/21/2017 🔍
09/30/2017 🔍
10/02/2017 🔍
11/18/2019 🔍
Sources
Advisory: otrs.comStatus: Not defined
Confirmation: 🔍
CVE: CVE-2017-14635 (🔍)
OVAL: 🔍
SecurityFocus: 65844
See also: 🔍
Entry
Created: 09/21/2017 21:49Updated: 11/18/2019 15:18
Changes: 09/21/2017 21:49 (74), 11/18/2019 15:18 (4)
Complete: 🔍
No comments yet. Languages: en.
Please log in to comment.