Enhancesoft osTicket up to 1.10.1 help-topic message cross site scripting

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
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A vulnerability was found in Enhancesoft osTicket up to 1.10.1 (Ticket Tracking Software). It has been classified as problematic. This affects an unknown part of the file /ajax.php/form/help-topic. The manipulation of the argument message as part of a Parameter leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. This is going to have an impact on integrity. An attacker might be able to inject arbitrary html and script code into the web site. This would alter the appearance and would make it possible to initiate further attacks against site visitors. The summary by CVE is:

Cross-site scripting (XSS) vulnerability in /ajax.php/form/help-topic in Enhancesoft osTicket before 1.10.2 allows remote attackers to inject arbitrary web script or HTML via the "message" parameter.

The bug was discovered 03/22/2018. The weakness was published 03/27/2018 (Website). The advisory is shared at blog.securityevaluators.com. This vulnerability is uniquely identified as CVE-2018-7192 since 02/17/2018. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

The vulnerability was handled as a non-public zero-day exploit for at least 5 days. During that time the estimated underground price was around $0-$5k.

Upgrading to version 1.10.2 eliminates this vulnerability.

Similar entries are available at 115126, 115127, 115128 and 115129.





CPE 2.3infoedit

CPE 2.2infoedit


VulDB Meta Base Score: 5.7
VulDB Meta Temp Score: 5.6

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍



VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍


Class: Cross site scripting
ATT&CK: T1059.007

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔍


Threat Intelligenceinfoedit

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍


Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: osTicket 1.10.2


02/17/2018 🔍
03/22/2018 +33 days 🔍
03/27/2018 +5 days 🔍
03/27/2018 +0 days 🔍
03/28/2018 +1 days 🔍
01/17/2020 +660 days 🔍


Advisory: blog.securityevaluators.com
Status: Not defined

CVE: CVE-2018-7192 (🔍)
See also: 🔍


Created: 03/28/2018 09:09 AM
Updated: 01/17/2020 01:20 PM
Changes: (1) vulnerability_discoverydate
Complete: 🔍


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