CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
4.1 | $0-$5k | 0.00 |
A vulnerability has been found in OTRS up to 6.0.6 (Service Management Software) and classified as problematic. Affected by this vulnerability is an unknown code of the component Ticket Overview. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
The bug was discovered 05/04/2018. The weakness was released 06/06/2018 (Website). It is possible to read the advisory at community.otrs.com. This vulnerability is known as CVE-2018-10198 since 04/18/2018. The exploitation appears to be easy. The attack can be launched remotely. A single authentication is needed for exploitation. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.
The vulnerability was handled as a non-public zero-day exploit for at least 33 days. During that time the estimated underground price was around $0-$5k.
Upgrading to version 6.0.7 eliminates this vulnerability.
Product
Type
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.3VulDB Meta Temp Score: 4.2
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 4.3
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Information disclosureCWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 6.0.7
Timeline
04/18/2018 🔍05/04/2018 🔍
06/06/2018 🔍
06/06/2018 🔍
06/07/2018 🔍
02/15/2020 🔍
Sources
Advisory: community.otrs.comStatus: Not defined
Confirmation: 🔍
CVE: CVE-2018-10198 (🔍)
Entry
Created: 06/07/2018 08:28Updated: 02/15/2020 13:13
Changes: 06/07/2018 08:28 (61), 02/15/2020 13:13 (2)
Complete: 🔍
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