VDB-130939 · CVE-2019-8395 · Qualys 13425

Zoho ManageEngine ServiceDesk Plus up to 10.0 Attachment Direct 7pk security

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
8.2	$0-$5k	0.00

A vulnerability was found in Zoho ManageEngine ServiceDesk Plus up to 10.0. It has been declared as critical. Affected by this vulnerability is an unknown code of the component Attachment Handler. The manipulation with an unknown input leads to a privilege escalation vulnerability (Direct). The CWE definition for the vulnerability is CWE-254. As an impact it is known to affect confidentiality, integrity, and availability.

The bug was discovered 02/12/2019. The weakness was shared 02/17/2019 (Website). It is possible to read the advisory at manageengine.com. This vulnerability is known as CVE-2019-8395 since 02/16/2019. The exploitation appears to be easy. The attack can be launched remotely. The exploitation doesn't need any form of authentication. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1211 according to MITRE ATT&CK.

The vulnerability was handled as a non-public zero-day exploit for at least 5 days. During that time the estimated underground price was around $0-$5k. The commercial vulnerability scanner Qualys is able to test this issue with plugin 13425 (Zoho ManageEngine ServiceDesk Plus Insecure Direct Object Reference (IDOR) Vulnerability).

Upgrading to version 10.0 Build 10007 eliminates this vulnerability.

The entries 115274, 130938 and 134023 are related to this item.

Productinfoedit

Vendor

Zoho ManageEngine

Name

ServiceDesk Plus

CPE 2.3infoedit

🔍

CPE 2.2infoedit

🔍

CVSSv3infoedit

VulDB Meta Base Score: 8.5
VulDB Meta Temp Score: 8.2

VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔍

CVSSv2infoedit

AV	AC	Au	C	I	A
🔍	🔍	🔍	🔍	🔍	🔍
🔍	🔍	🔍	🔍	🔍	🔍
🔍	🔍	🔍	🔍	🔍	🔍

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfoedit

Name: Direct
Class: Privilege escalation / Direct
CWE: CWE-254
ATT&CK: T1211

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	unlock	unlock	unlock	unlock
Today	unlock	unlock	unlock	unlock

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfoedit

Threat: 🔍
Adversaries: 🔍
Geopolitics: 🔍
Economy: 🔍
Predictions: 🔍
Remediation: 🔍

Countermeasuresinfoedit

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: ServiceDesk Plus 10.0 Build 10007

Timelineinfoedit

02/12/2019 🔍
02/16/2019 +4 days 🔍
02/17/2019 +1 days 🔍
02/17/2019 +0 days 🔍
05/10/2020 +448 days 🔍

Sourcesinfoedit

Vendor: https://www.manageengine.com/

Advisory: manageengine.com
Status: Not defined
Confirmation: 🔍

CVE: CVE-2019-8395 (🔍)
See also: 🔍

Entryinfoedit

Created: 02/17/2019 10:28 AM
Updated: 05/10/2020 09:49 PM
Changes: (2) vulnerability_discoverydate advisory_confirm_url
Complete: 🔍