Open Ticket Request System up to 6.0.7 OTRS Customer Panel Email injection
CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
4.0 | $0-$5k | 0.00 |
A vulnerability, which was classified as problematic, has been found in Open Ticket Request System up to 6.0.7 (Ticket Tracking Software). Affected by this issue is some unknown functionality of the component OTRS Customer Panel. The manipulation as part of a Email leads to a injection vulnerability. Using CWE to declare the problem leads to CWE-74. The product constructs all or part of a command, data structure, or record using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify how it is parsed or interpreted when it is sent to a downstream component. Impacted is integrity. CVE summarizes:
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
The weakness was presented 07/08/2019 (Website). The advisory is shared for download at community.otrs.com. This vulnerability is handled as CVE-2018-11563 since 05/30/2018. The attack may be launched remotely. A simple authentication is required for exploitation. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1055.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
Product
Type
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.0VulDB Meta Temp Score: 4.0
VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 4.6
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
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💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: InjectionCWE: CWE-74 / CWE-707
ATT&CK: T1055
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
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Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
05/30/2018 🔍07/08/2019 🔍
07/08/2019 🔍
10/18/2023 🔍
Sources
Advisory: DLA 1877-1Status: Not defined
Confirmation: 🔍
CVE: CVE-2018-11563 (🔍)
Entry
Created: 07/08/2019 21:17Updated: 10/18/2023 10:51
Changes: 07/08/2019 21:17 (55), 07/02/2020 11:01 (1), 10/18/2023 10:51 (3)
Complete: 🔍
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