Open Ticket Request System up to 5.0.35/6.0.18/7.0.7 Notification Tag Template Hash credentials management

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.4$0-$5k0.00

A vulnerability classified as problematic was found in Open Ticket Request System up to 5.0.35/6.0.18/7.0.7 (Ticket Tracking Software). This vulnerability affects an unknown code of the component Notification Tag Template Handler. The manipulation with an unknown input leads to a credentials management vulnerability (Hash). The CWE definition for the vulnerability is CWE-255. As an impact it is known to affect confidentiality. CVE summarizes:

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

The weakness was released 08/21/2019 (Website). The advisory is shared for download at community.otrs.com. This vulnerability was named CVE-2019-13458 since 07/09/2019. The attack can be initiated remotely. A single authentication is needed for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1552.

Upgrading to version 5.0.36, 6.0.19 or 7.0.8 eliminates this vulnerability.

Entry connected to this vulnerability is available at 140535.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.5
VulDB Meta Temp Score: 4.4

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.5
NVD Vector: 🔍

CNA Base Score: 2.7
CNA Vector (MITRE): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Name: Hash
Class: Credentials management / Hash
CWE: CWE-255
ATT&CK: T1552

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Open Ticket Request System 5.0.36/6.0.19/7.0.8

Timelineinfo

07/09/2019 🔍
08/21/2019 +43 days 🔍
08/22/2019 +1 days 🔍
11/28/2023 +1559 days 🔍

Sourcesinfo

Advisory: DLA 3551-1
Status: Not defined
Confirmation: 🔍

CVE: CVE-2019-13458 (🔍)
See also: 🔍

Entryinfo

Created: 08/22/2019 09:24
Updated: 11/28/2023 10:23
Changes: 08/22/2019 09:24 (58), 08/02/2020 14:56 (1), 11/28/2023 10:17 (4), 11/28/2023 10:23 (12)
Complete: 🔍

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