CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
5.2 | $0-$5k | 0.00 |
A vulnerability, which was classified as problematic, has been found in OTRS up to 5.0.37/6.0.22/7.0.11 (Service Management Software). Affected by this issue is an unknown function of the component Filename Handler. The manipulation with an unknown input leads to a infinite loop vulnerability. Using CWE to declare the problem leads to CWE-835. The product contains an iteration or loop with an exit condition that cannot be reached, i.e., an infinite loop. Impacted is availability. CVE summarizes:
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
The weakness was published 12/05/2019 (Website). The advisory is shared for download at community.otrs.com. This vulnerability is handled as CVE-2019-18180 since 10/17/2019. The attack may be launched remotely. No form of authentication is required for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1499.
Upgrading to version 5.0.38, 6.0.23 or 7.0.12 eliminates this vulnerability.
Product
Type
Name
Version
- 5.0.0
- 5.0.1
- 5.0.2
- 5.0.3
- 5.0.4
- 5.0.5
- 5.0.6
- 5.0.7
- 5.0.8
- 5.0.9
- 5.0.10
- 5.0.11
- 5.0.12
- 5.0.13
- 5.0.14
- 5.0.15
- 5.0.16
- 5.0.17
- 5.0.18
- 5.0.19
- 5.0.20
- 5.0.21
- 5.0.22
- 5.0.23
- 5.0.24
- 5.0.25
- 5.0.26
- 5.0.27
- 5.0.28
- 5.0.29
- 5.0.30
- 5.0.31
- 5.0.32
- 5.0.33
- 5.0.34
- 5.0.35
- 5.0.36
- 5.0.37
- 6.0.0
- 6.0.1
- 6.0.2
- 6.0.3
- 6.0.4
- 6.0.5
- 6.0.6
- 6.0.7
- 6.0.8
- 6.0.9
- 6.0.10
- 6.0.11
- 6.0.12
- 6.0.13
- 6.0.14
- 6.0.15
- 6.0.16
- 6.0.17
- 6.0.18
- 6.0.19
- 6.0.20
- 6.0.21
- 6.0.22
- 7.0.0
- 7.0.1
- 7.0.2
- 7.0.3
- 7.0.4
- 7.0.5
- 7.0.6
- 7.0.7
- 7.0.8
- 7.0.9
- 7.0.10
- 7.0.11
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.3VulDB Meta Temp Score: 5.2
VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 5.3
NVD Vector: 🔍
CNA Base Score: 5.3
CNA Vector (MITRE): 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Infinite loopCWE: CWE-835 / CWE-404
CAPEC: 🔍
ATT&CK: 🔍
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 5.0.38/6.0.23/7.0.12
Timeline
10/17/2019 🔍12/05/2019 🔍
12/06/2019 🔍
03/07/2024 🔍
Sources
Advisory: DLA 3551-1Status: Not defined
CVE: CVE-2019-18180 (🔍)
Entry
Created: 12/06/2019 07:32Updated: 03/07/2024 17:08
Changes: 12/06/2019 07:32 (38), 12/06/2019 07:37 (12), 03/07/2024 17:00 (3), 03/07/2024 17:08 (17)
Complete: 🔍
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