CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
---|---|---|
4.8 | $0-$5k | 0.00 |
A vulnerability was found in OTRS up to 7.0.21/8.0.6 (Service Management Software). It has been declared as problematic. This vulnerability affects an unknown code of the component Chat Conversation Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality.
The weakness was shared 10/16/2020. The advisory is available at otrs.com. This vulnerability was named CVE-2020-1777. The exploitation appears to be easy. The attack can be initiated remotely. No form of authentication is required for a successful exploitation. Successful exploitation requires user interaction by the victim. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1592 by the MITRE ATT&CK project.
Upgrading to version 7.0.21 or 8.0.6 eliminates this vulnerability.
Product
Type
Name
Version
- 7.0.0
- 7.0.1
- 7.0.2
- 7.0.3
- 7.0.4
- 7.0.5
- 7.0.6
- 7.0.7
- 7.0.8
- 7.0.9
- 7.0.10
- 7.0.11
- 7.0.12
- 7.0.13
- 7.0.14
- 7.0.15
- 7.0.16
- 7.0.17
- 7.0.18
- 7.0.19
- 7.0.20
- 7.0.21
- 8.0.0
- 8.0.1
- 8.0.2
- 8.0.3
- 8.0.4
- 8.0.5
- 8.0.6
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB CVSS-B Score: 🔍VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.8VulDB Meta Temp Score: 4.8
VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 5.3
NVD Vector: 🔍
CVSSv2
AV | AC | Au | C | I | A |
---|---|---|---|---|---|
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
---|---|---|---|---|---|
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
unlock | unlock | unlock | unlock | unlock | unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Information disclosureCWE: CWE-200 / CWE-284 / CWE-266
ATT&CK: T1592
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
0-Day | unlock | unlock | unlock | unlock |
---|---|---|---|---|
Today | unlock | unlock | unlock | unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 7.0.21/8.0.6
Timeline
11/29/2019 🔍10/16/2020 🔍
10/16/2020 🔍
11/20/2020 🔍
Sources
Advisory: otrs.comStatus: Confirmed
Confirmation: 🔍
CVE: CVE-2020-1777 (🔍)
Entry
Created: 10/16/2020 07:54Updated: 11/20/2020 13:07
Changes: 10/16/2020 07:54 (36), 11/19/2020 08:05 (4), 11/20/2020 13:03 (3), 11/20/2020 13:07 (15)
Complete: 🔍
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