|CVSS Meta Temp Score|
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|Current Exploit Price (≈)|
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|CTI Interest Score|
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A vulnerability has been found in OTRS up to 7.0.24 (Service Management Software) and classified as problematic. This vulnerability affects an unknown code block of the component FAQ Category Handler. The manipulation with an unknown input leads to a privilege escalation vulnerability. The CWE definition for the vulnerability is CWE-264. As an impact it is known to affect confidentiality. CVE summarizes:
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
The weakness was released 03/22/2021. The advisory is available at otrs.com. This vulnerability was named CVE-2021-21438 since 12/29/2020. The exploitation appears to be easy. Access to the local network is required for this attack. The requirement for exploitation is a single authentication. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1068 by the MITRE ATT&CK project.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
CVSSv3VulDB Meta Base Score: 3.9
VulDB Meta Temp Score: 3.9
VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔒
VulDB Reliability: 🔍
NVD Base Score: 4.3
NVD Vector: 🔒
VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
NVD Base Score: 🔒
ExploitingClass: Privilege escalation
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
Threat IntelligenceInterest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍
CountermeasuresRecommended: no mitigation known
0-Day Time: 🔒
Timeline12/29/2020 CVE assigned
03/22/2021 +83 days Advisory disclosed
03/22/2021 +0 days VulDB entry created
04/03/2021 +12 days VulDB last update
CVE: CVE-2021-21438 (🔒)
EntryCreated: 03/22/2021 06:16 PM
Updated: 04/03/2021 02:35 PM
Changes: (19) vulnerability_cvss2_nvd_basescore vulnerability_cvss2_nvd_av vulnerability_cvss2_nvd_ac vulnerability_cvss2_nvd_au vulnerability_cvss2_nvd_ci vulnerability_cvss2_nvd_ii vulnerability_cvss2_nvd_ai vulnerability_cvss3_meta_basescore vulnerability_cvss3_meta_tempscore vulnerability_cvss3_nvd_basescore vulnerability_cvss3_nvd_av vulnerability_cvss3_nvd_ac vulnerability_cvss3_nvd_pr vulnerability_cvss3_nvd_ui vulnerability_cvss3_nvd_s vulnerability_cvss3_nvd_c vulnerability_cvss3_nvd_i vulnerability_cvss3_nvd_a source_cve_cna
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