A vulnerability classified as problematic has been found in Kayako eSupport 3.20.2. This affects some unknown functionality. The manipulation of the argument jsMakeSrc with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. This is going to have an impact on integrity. The summary by CVE is:

Cross-site scripting (XSS) vulnerability in includes/htmlArea/plugins/HtmlTidy/html-tidy-logic.php in Kayako eSupport 3.20.2 allows remote attackers to inject arbitrary web script or HTML via the jsMakeSrc parameter. NOTE: the provenance of this information is unknown; the details are obtained solely from third party information. NOTE: this issue is probably in the HTMLArea HTMLTidy (HTML Tidy) plugin, not eSupport.

The weakness was shared 10/27/2008 by Shadow (Website). It is possible to read the advisory at openwall.com. This vulnerability is uniquely identified as CVE-2008-4761 since 10/27/2008. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. It demands that the victim is doing some kind of user interaction. Technical details and a public exploit are known. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.

The exploit is shared for download at securityfocus.com. It is declared as highly functional.

The vulnerability is also documented in the vulnerability database at X-Force (46097).

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Vendor

• Kayako

Name

• eSupport

Version

• 3.20.2

CPE 2.3info

• 🔍

CPE 2.2info

• 🔍

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