OTRS up to 2.4.7 cross site scripting

CVSS Meta Temp Score
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CTI Interest Score
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3.4$0-$5k0.00

A vulnerability was found in OTRS up to 2.4.7 (Service Management Software). It has been declared as problematic. This vulnerability affects an unknown code. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. CVE summarizes:

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 allow remote authenticated users to inject arbitrary web script or HTML via unspecified vectors.

The weakness was disclosed 09/20/2010 by Alex (Website). The advisory is shared for download at lists.opensuse.org. This vulnerability was named CVE-2010-2080 since 05/26/2010. The attack can be initiated remotely. A single authentication is needed for exploitation. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.

The vulnerability scanner Nessus provides a plugin with the ID 75701 (openSUSE Security Update : otrs (openSUSE-SU-2010:1061-1)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family SuSE Local Security Checks.

Upgrading to version 2.3.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (61868) and Tenable (75701). The entry 54790 is pretty similar.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.5
VulDB Meta Temp Score: 3.4

VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-74 / CWE-707
ATT&CK: T1059.007

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 75701
Nessus Name: openSUSE Security Update : otrs (openSUSE-SU-2010:1061-1)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 100821
OpenVAS Name: OTRS Core System Multiple Cross-Site Scripting and Denial of Service Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 2.3.5

Timelineinfo

05/26/2010 🔍
09/15/2010 +112 days 🔍
09/16/2010 +1 days 🔍
09/20/2010 +4 days 🔍
09/20/2010 +0 days 🔍
09/20/2010 +0 days 🔍
11/08/2010 +49 days 🔍
06/13/2014 +1313 days 🔍
03/19/2015 +279 days 🔍
09/25/2021 +2382 days 🔍

Sourcesinfo

Advisory: lists.opensuse.org
Researcher: Alex
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-2080 (🔍)
X-Force: 61868
Vulnerability Center: 28039 - Open Ticket Request System 2.3.0-2.3.5 and 2.4.0-2.4.7 Multiple Cross Site Scripting Vulnerabilities, Medium
SecurityFocus: 43264 - OTRS Core System Multiple Cross-Site Scripting and Denial of Service Vulnerabilities
Secunia: 41381 - OTRS Script Insertion and Denial of Service Vulnerabilities, Moderately Critical

See also: 🔍

Entryinfo

Created: 03/19/2015 14:37
Updated: 09/25/2021 08:38
Changes: 03/19/2015 14:37 (61), 03/08/2017 22:04 (14), 09/25/2021 08:38 (3)
Complete: 🔍

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