OTRS up to 2.2.6 information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.1$0-$5k0.00

A vulnerability classified as problematic was found in OTRS (Service Management Software). Affected by this vulnerability is some unknown functionality. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:

Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.

The weakness was presented 03/18/2011 (Website). It is possible to read the advisory at bugs.otrs.org. This vulnerability is known as CVE-2008-7281. The attack can be launched remotely. The exploitation doesn't need any form of authentication. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.

Upgrading to version 0.5 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66480) and Vulnerability Center (SBV-30802†). See VDB-56867, VDB-56866, VDB-56865 and VDB-56864 for similar entries.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.3
VulDB Meta Temp Score: 5.1

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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OpenVAS ID: 862386
OpenVAS Name: OTRS Email Multiple Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 0.5

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: bugs.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2008-7281 (🔍)
X-Force: 66480
Vulnerability Center: 30802 - Open Ticket Request System before 2.2.7 Remote Information Disclosure Vulnerability, Medium

See also: 🔍

Entryinfo

Created: 03/20/2015 04:16 PM
Updated: 10/19/2021 07:38 PM
Changes: 03/20/2015 04:16 PM (48), 03/20/2017 09:28 AM (10), 10/19/2021 07:38 PM (4)
Complete: 🔍
Cache ID: 3:1A5:40

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