CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.1$0-$5k0.00

A vulnerability classified as problematic was found in OTRS (Service Management Software). This vulnerability affects an unknown code. The manipulation with an unknown input leads to a access control vulnerability. The CWE definition for the vulnerability is CWE-264. As an impact it is known to affect confidentiality. CVE summarizes:

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

The weakness was disclosed 03/18/2011 (Website). The advisory is shared for download at bugs.otrs.org. This vulnerability was named CVE-2010-4761. The exploitation appears to be easy. The attack can be initiated remotely. A single authentication is needed for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1068.

Upgrading to version 2.4.0 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (66340) and Vulnerability Center (SBV-30795†).

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Access control
CWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 2.4.0

Timelineinfo

03/16/2011 🔍
03/18/2011 +1 days 🔍
03/18/2011 +0 days 🔍
03/18/2011 +0 days 🔍
04/04/2011 +17 days 🔍
03/20/2015 +1446 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: bugs.otrs.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-4761 (🔍)
X-Force: 66340
Vulnerability Center: 30795 - Open Ticket Request System before 3.0.0-beta3 Remote Information Disclosure Vulnerability, Medium

Entryinfo

Created: 03/20/2015 04:16 PM
Updated: 10/19/2021 08:49 PM
Changes: 03/20/2015 04:16 PM (47), 03/20/2017 09:28 AM (6), 10/19/2021 08:49 PM (4)
Complete: 🔍
Cache ID: 44:853:40

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