CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.1	$0-$5k	0.00

A vulnerability, which was classified as problematic, was found in OTRS (Service Management Software). Affected is an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. This is going to have an impact on integrity. CVE summarizes:

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors.

The weakness was shared 04/13/2011 (Website). The advisory is shared for download at xforce.iss.net. This vulnerability is traded as CVE-2011-1518. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.

The vulnerability scanner Nessus provides a plugin with the ID 75702 (openSUSE Security Update : otrs (openSUSE-SU-2011:0464-1)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family SuSE Local Security Checks.

Upgrading to version 3.0.0 eliminates this vulnerability. A possible mitigation has been published even before and not after the disclosure of the vulnerability.

The vulnerability is also documented in the databases at X-Force (66698) and Tenable (75702).

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 2.4.0
• 2.4.1
• 2.4.2
• 2.4.3
• 2.4.4
• 2.4.5
• 2.4.6
• 2.4.7
• 2.4.8
• 2.4.9
• 3.0.0
• 3.0.1
• 3.0.2
• 3.0.3
• 3.0.4
• 3.0.5
• 3.0.6

License

• open-source

CPE 2.3info

• 🔍
• 🔍
• 🔍

CPE 2.2info

• 🔍
• 🔍
• 🔍

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-74 / CWE-707
ATT&CK: T1059.007

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	unlock	unlock	unlock	unlock
Today	unlock	unlock	unlock	unlock

Nessus ID: 75702
Nessus Name: openSUSE Security Update : otrs (openSUSE-SU-2011:0464-1)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 801778
OpenVAS Name: Open Ticket Request System (OTRS) Multiple Cross-site scripting Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 3.0.0

Timelineinfo

03/12/2011 🔍
03/24/2011 +11 days 🔍
04/12/2011 +19 days 🔍
04/12/2011 +0 days 🔍
04/13/2011 +0 days 🔍
04/14/2011 +1 days 🔍
04/18/2011 +4 days 🔍
04/18/2011 +0 days 🔍
06/13/2014 +1152 days 🔍
03/23/2015 +283 days 🔍
11/02/2021 +2416 days 🔍

Sourcesinfo

Advisory: dsa-2231
Status: Not defined
Confirmation: 🔍

CVE: CVE-2011-1518 (🔍)
OVAL: 🔍

X-Force: 66698
Vulnerability Center: 31097 - OTRS prior to 3.0.7 and 2.4.10 Multiple XSS Vulnerabilities, Medium
SecurityFocus: 47323 - OTRS Multiple Unspecified Cross-Site Scripting Vulnerabilities
Secunia: 44029
OSVDB: 71790 - OTRS Multiple Unspecified XSS

Entryinfo

Created: 03/23/2015 16:50
Updated: 11/02/2021 20:49
Changes: 03/23/2015 16:50 (62), 03/21/2017 11:09 (10), 11/02/2021 20:34 (6), 11/02/2021 20:41 (1), 11/02/2021 20:49 (1)
Complete: 🔍

Discussion

Do you want to use VulDB in your project?

Use the official API to access entries easily!