Best Practical RT up to 3.6.9 information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
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3.4$0-$5k0.00

A vulnerability classified as problematic has been found in Best Practical RT up to 3.6.9 (Ticket Tracking Software). This affects some unknown processing. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality. The summary by CVE is:

Best Practical Solutions RT 3.x before 3.8.12 and 4.x before 4.0.6 allows remote authenticated users to read (1) hashes of former passwords and (2) ticket correspondence history by leveraging access to a privileged account.

The weakness was published 06/04/2012 (Website). The advisory is shared at lists.bestpractical.com. This vulnerability is uniquely identified as CVE-2011-2084 since 05/13/2011. The exploitability is told to be easy. It is possible to initiate the attack remotely. Required for exploitation is a authentication. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

The vulnerability scanner Nessus provides a plugin with the ID 59758 (Debian DSA-2480-4 : request-tracker3.8 - several vulnerabilities), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks.

Upgrading to version 3.6.10 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (75820) and Tenable (59758). Similar entries are available at 60891, 60890, 60889 and 60888.

Productinfo

Type

Vendor

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB CVSS-B Score: 🔍
VulDB CVSS-BT Score: 🔍
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.5
VulDB Meta Temp Score: 3.4

VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
ATT&CK: T1592

Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 59758
Nessus Name: Debian DSA-2480-4 : request-tracker3.8 - several vulnerabilities
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍

OpenVAS ID: 71358
OpenVAS Name: Debian Security Advisory DSA 2480-1 (request-tracker3.8)
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: RT 3.6.10

Timelineinfo

05/13/2011 🔍
05/22/2012 +375 days 🔍
05/23/2012 +1 days 🔍
05/23/2012 +0 days 🔍
06/04/2012 +12 days 🔍
06/04/2012 +0 days 🔍
06/03/2013 +364 days 🔍
03/23/2015 +658 days 🔍
12/03/2021 +2447 days 🔍

Sourcesinfo

Advisory: DSA-2480
Status: Not defined

CVE: CVE-2011-2084 (🔍)
OVAL: 🔍

X-Force: 75820
Vulnerability Center: 39808 - Best Practical Solutions Request Tracker (RT) versions 3.0 - 3.8.11 and 4.0 - 4.0.5 Remote Sensitive Information Leakage Vulnerability, Medium
SecurityFocus: 53660 - Request Tracker Multiple Security Vulnerabilities
Secunia: 49259 - RT Multiple Vulnerabilities, Moderately Critical

See also: 🔍

Entryinfo

Created: 03/23/2015 16:50
Updated: 12/03/2021 09:31
Changes: 03/23/2015 16:50 (67), 05/01/2017 11:28 (6), 12/03/2021 09:31 (4)
Complete: 🔍

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