CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.6	$0-$5k	0.00

A vulnerability was found in SysAid Help Desk up to 15.1. It has been classified as critical. This affects an unknown functionality of the file /agententry. The manipulation with an unknown input leads to a resource management vulnerability. CWE is classifying the issue as CWE-399. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.

The weakness was released 06/08/2015 by Pedro Ribeiro (Website). The advisory is shared at sysaid.com. This vulnerability is uniquely identified as CVE-2015-3000 since 04/07/2015. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details and a public exploit are known.

It is declared as proof-of-concept. The exploit is shared for download at exploit-db.com.

Upgrading to version 15.2 eliminates this vulnerability.

The vulnerability is also documented in the vulnerability database at Exploit-DB (43885). Entries connected to this vulnerability are available at 75734, 75735, 75736 and 75737.

Productinfo

Vendor

• SysAid

Name

• Help Desk

CPE 2.3info

• 🔍
• 🔍

CPE 2.2info

• 🔍
• 🔍

CVSSv3info

VulDB Meta Base Score: 7.3
VulDB Meta Temp Score: 6.6

VulDB Base Score: 7.3
VulDB Temp Score: 6.6
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Resource management
CWE: CWE-399 / CWE-404
ATT&CK: Unknown

Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	unlock	unlock	unlock	unlock
Today	unlock	unlock	unlock	unlock

OpenVAS ID: 900357
OpenVAS Name: SysAid Multiple Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Exploit-DB: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Help Desk 15.2

Timelineinfo

04/07/2015 🔍
06/03/2015 +57 days 🔍
06/08/2015 +5 days 🔍
06/08/2015 +0 days 🔍
06/09/2015 +1 days 🔍
05/20/2022 +2537 days 🔍

Sourcesinfo

Advisory: 132138
Researcher: Pedro Ribeiro
Status: Not defined
Confirmation: 🔍

CVE: CVE-2015-3000 (🔍)
SecurityFocus: 75038 - SysAid Multiple Security Vulnerabilities

scip Labs: https://www.scip.ch/en/?labs.20161013
See also: 🔍

Entryinfo

Created: 06/09/2015 10:27 AM
Updated: 05/20/2022 09:25 AM
Changes: 06/09/2015 10:27 AM (55), 04/04/2019 10:51 PM (8), 05/20/2022 09:25 AM (3)
Complete: 🔍

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