Type Ticket Tracking Software


The analysis of the timeline helps to identify the required approach and handling of single vulnerabilities and vulnerability collections. This overview makes it possible to see less important slices and more severe hotspots at a glance. Initiating immediate vulnerability response and prioritizing of issues is possible.

Vendor »

Identifying all affected vendors is a good starting point for an overview. This makes it possible to determine an homogeneous landscape or the most important hotspots in heterogeneous landscapes.

Product »

Grouping vulnerabilities by products helps to get an overview. This makes it possible to determine an homogeneous landscape or the most important hotspots in heterogeneous landscapes.

Remediation »

Vendors and researchers are eager to find countermeasures to mitigate security vulnerabilities. These can be distinguished between multiple forms and levels of remediation which influence risks differently.

Exploitability »

Researcher and attacker which are looking for security vulnerabilities try to exploit them for academic purposes or personal gain. The level and quality of exploitability can be distinguished to determine simplicity and strength of attacks.

Access Vector »

The approach a vulnerability it becomes important to use the expected access vector. This is typically via the network, local, or physically even.

Authentication »

To exploit a vulnerability a certail level of authentication might be required. Vulnerabilities without such a requirement are much more popular.

User Interaction »

Some attack scenarios require some user interaction by a victim. This is typical for phishing, social engineering and cross site scripting attacks.

C3BM Index »

Our unique C3BM Index (CVSSv3 Base Meta Index) cumulates the CVSSv3 Meta Base Scores of all entries over time. Comparing this index to the amount of disclosed vulnerabilities helps to pinpoint the most important events.

CVSSv3 Base »

The Common Vulnerability Scoring System (CVSS) is an industry standard to define the characteristics and impacts of security vulnerabilities. The base score represents the intrinsic aspects that are constant over time and across user environments. Our unique meta score merges all available scores from different sources to aggregate to the most reliable result.

CVSSv3 Temp »

The Common Vulnerability Scoring System (CVSS) uses temp scores to reflect the characteristics of a vulnerability that may change over time but not across user environments. This includes reporting confidence, exploitability and remediation levels. We do also provide our unique meta score for temp scores, even though other sources rarely publish them.

VulDB »

The moderation team is always defining the base vector and base score for an entry. These and all other available scores are used to generate the meta score.


The National Vulnerability Database (NVD) is also defining CVSS vectors and scores. These are usually not complete and might differ from VulDB scores.

Vendor »

Some vendors are willing to publish their own CVSS vectors and scores for vulnerabilities in their products. The coverage varies from vendor to vendor.

Research »

There are sometimes also security researcher which provide their own CVSS vectors and scores for vulnerabilities they have found and published.

Exploit 0-day »

The moderation team is working with the threat intelligence team to determine prices for exploits. Our unique algorithm is used to identify the 0-day prices for an exploit, before it got distributed or became public. Calculated prices are aligned to prices disclosed by vulnerability broker and compared to prices we see on exploit markets.

Exploit Today »

The 0-day prices do not consider time-relevant factors. The today price does reflect price impacts like disclosure of vulnerability details, alternative exploits, availability of countermeasures. These dynamic aspects might decrease the exploit prices over time. Under certain circumstances this happens very fast.

Exploit Market Volume »

Our unique calculation of exploit prices makes it possible to forecast the expected exploit market volume. The calculated prices for all possible 0-day expoits are cumulated for this task. Comparing the volume to the amount of disclosed vulnerabilities helps to pinpoint the most important events.

🔴 CTI Activities »

Our unique Cyber Threat Intelligence aims to determine the ongoing research of actors to anticipiate their acitivities. Observing exploit markets on the Darknet, discussions of vulnerabilities on mailinglists, and exchanges on social media makes it possible to identify planned attacks. Monitored actors and activities are classified whether they are offensive or defensive. They are also weighted as some actors are well-known for certain products and technologies. And some of their disclosures might contain more or less details about technical aspects and personal context. The world map highlights active actors in real-time.

Affected Products (58): Abisoft Ticketly, Adaltech G-Ticket, Awesomeseating Buy Tickets, Bestpractical Request Tracker, Bestpractical RT, Best Practical Request Tracker, Best Practical rt, Best Practical RT, Best Practical RTFM, Best Practical Solutions Request Tracker, Enhancesoft osTicket, eTicket, EZ-Ticket, Hot Open Tickets, Jelsoft Vbsupport Integrated Ticket System, js-support-ticket Plugin, JS Support Ticket, MB Tickets, Mobileticketapp TICKET APP - Concerts , Mobileticketapp Sports, Mole-group Airline Ticket Sale Script, Mole Bus Ticket Script, Mole Group Ticket Booking Script, MRCGIGUY FreeTicket, MRCGIGUY The Ticket System, Ola Lasisi e-ticketing, Online Bus Ticket Reservation, Online Ticket Booking, Open Ticket Request System, osTicket, osTicket STS, OTRSAppointmentCalendar, OwnTicket, Phptroubleticket PHP Trouble Ticket, PHP Ticket, Pradeep Makone Support Plus Responsive Ticket System, Qt-cute QuickTicket, QuickTicket, RedTicket, Request Tracker, Responsive Events And Movie Ticket Booking, Shawn Bradley PHP Ticket System, Sitracker Support Incident Tracker, SourceForge PHP Ticket, Steve Lockwood ticketyboo News Ticker, SupportEzzy Ticket System, Support Incident Tracker, Support Ticket System Plugin, Tauschregal.de Tausch Ticket Script, TeamWork TicketPlus, TicketOne.it, tickets, Ticket Round Up, TiTok - Ticket Token, Uacinemas UA Cinemas - Mobile ticketing, vSupport Integrated Ticket System, wp-support-plus-responsive-ticket-system Plugin, WP Support Plus Responsive Ticket System

12/15/20208.58.5Online Bus Ticket Reservation Login Page sql injectionOnline Bus Ticket ReservationProof-of-ConceptNot Defined0.00CVE-2020-35378
11/03/20208.48.1osTicket server-side request forgeryosTicketNot DefinedOfficial Fix0.08CVE-2020-24881
08/30/20205.24.9osTicket ajax.draft.php _uploadInlineImage cross site scriptingosTicketNot DefinedOfficial Fix0.00CVE-2020-24917
08/26/20204.74.2osTicket banrule.inc.php cross site scriptingosTicketNot DefinedOfficial Fix0.06CVE-2020-16193
06/26/20206.76.7Support Incident Tracker site_edit.php sql injectionSupport Incident TrackerNot DefinedNot Defined0.00CVE-2020-15308
06/10/20204.44.4osTicket categories.php cross site scriptingosTicketNot DefinedNot Defined0.04CVE-2020-14012
05/04/20204.44.3osTicket SLA Name class.sla.php cross site scriptingosTicketProof-of-ConceptOfficial Fix0.00CVE-2020-12629
03/19/20204.44.4Open Ticket Request System cross site scriptingOpen Ticket Request SystemNot DefinedNot Defined0.01CVE-2019-16375
03/10/20204.34.3Open Ticket Request System Company Ticket information disclosureOpen Ticket Request SystemNot DefinedNot Defined0.01CVE-2019-13457
03/10/20204.34.3Open Ticket Request System Search Result information disclosureOpen Ticket Request SystemNot DefinedNot Defined0.01CVE-2019-10065
01/06/20203.53.5Open Ticket Request System information disclosureOpen Ticket Request SystemNot DefinedNot Defined0.02CVE-2019-18179
01/02/20205.25.2Support Incident Tracker Endpoint cross site scriptingSupport Incident TrackerNot DefinedNot Defined0.04CVE-2019-20223
01/02/20205.25.2Support Incident Tracker Application Name config.php cross site scriptingSupport Incident TrackerNot DefinedNot Defined0.00CVE-2019-20222
01/02/20205.25.2Support Incident Tracker Load Plugin config.php cross site scriptingSupport Incident TrackerNot DefinedNot Defined0.00CVE-2019-20221
01/02/20205.25.2Support Incident Tracker search_incidents_advanced.php cross site scriptingSupport Incident TrackerNot DefinedNot Defined0.00CVE-2019-20220
08/27/20196.56.2js-support-ticket Plugin cross-site request forgeryjs-support-ticket PluginNot DefinedOfficial Fix0.00CVE-2018-21002
08/22/20195.24.9wp-support-plus-responsive-ticket-system Plugin injectionwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.01CVE-2019-15331
08/22/20198.58.2wp-support-plus-responsive-ticket-system Plugin Ticket Number input validationwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.01CVE-2016-10930
08/22/20195.24.9wp-support-plus-responsive-ticket-system Plugin injectionwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.03CVE-2014-10391
08/22/20198.27.8wp-support-plus-responsive-ticket-system Plugin path traversalwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.03CVE-2014-10390
08/22/20198.58.2wp-support-plus-responsive-ticket-system Plugin improper authenticationwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.01CVE-2014-10389
08/22/20195.35.1wp-support-plus-responsive-ticket-system Plugin Path information disclosurewp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.05CVE-2014-10388
08/22/20198.58.2wp-support-plus-responsive-ticket-system Plugin sql injectionwp-support-plus-responsive-ticket-system PluginNot DefinedOfficial Fix0.00CVE-2014-10387
08/21/20195.45.1Open Ticket Request System Notification Tag Template Hash credentials managementOpen Ticket Request SystemNot DefinedOfficial Fix0.00CVE-2019-13458
08/21/20195.45.1Open Ticket Request System Embedded Ticket IP Address information disclosureOpen Ticket Request SystemNot DefinedOfficial Fix0.01CVE-2019-12746

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