Onboarding

Some countries, industry sectors, or customers require to process an extended supplier or vendor onboarding before purchasing our services. Such is usually not part of a quote as declared in the contract details and the Terms and Conditions. If you need our expertise to handle your supplier onboarding, this must be compensated. We are happy to make you an offer.

Our Knowledge Base contains all the relevant information to address legal, regulatory, and technical requirements to let you approach your internal onboarding processes properly:

CategoryCoverage
🏢 AboutCompany
Legal Entity
Tax Identification
Trademarks
✒️ TermsContract Basis
Legal Dependencies
👤 Data PrivacyPrivacy Law Switzerland
GDPR EU
CCPA USA
⌨️ SLAData Coverage
Submission Processing
Support Handling
🐜 BCMAvailability
Recovery
ISO 27001
PCI DSS
💹 ResellingRequirements
Benefits
Processing
💳 PaymentsMethods
Runtime
Discounts
🏦 Banking InformationPayment Address
Confirmation of Business Relationship

⚠️ Important: Some of our customers demand military-grade requirements. The online documentation contains all the data we are willing to share with customers and 3rd parties. We will not deliver internal documents about employees, processes, technical details, nor customer relationships due to strict security reasons. The audit right for external parties is strictly limited in accordance to our bug bounty program. Some classified data may be requested under certain circumstances but the exchange has to be aligned with additional contractual agreements, specific governmental approvals regarding security clearances, and dedicated background checks of involved persons. Personal data is shared with data owners on request in accordance with our data privacy policy.

A quick overview of the most important aspects is summarized in the FAQ.

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