CVE-2005-1673 in Help Center Live
Summary
by MITRE
Multiple SQL injection vulnerabilities in Help Center Live allow remote attackers to execute arbitrary SQL commands via the (1) id parameter to index.php, (2) tid parameter to view.php, fid parameter to (3) download.php or (4) chat_download.php, (5) status parameter to icon.php, TICKET_tid parameter to (6) index.php or (7) view.php.
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Analysis
by VulDB Data Team • 07/24/2025
This vulnerability represents a critical sql injection flaw in Help Center Live software that affects multiple entry points within the application. The vulnerability stems from insufficient input validation and sanitization of user-supplied parameters across several php scripts including index.php view.php download.php chat_download.php and icon.php. Attackers can exploit these weaknesses by manipulating specific parameters such as id tid fid status TICKET_tid to inject malicious sql commands directly into the database layer. The vulnerability is particularly dangerous because it allows remote code execution without requiring authentication or prior system access, making it a prime target for automated exploitation campaigns. This type of vulnerability falls under the common weakness enumeration category CWE-89 sql injection which is classified as one of the top ten web application security risks by owasp.
The technical implementation of this vulnerability occurs when user input from parameters like id in index.php or tid in view.php is directly concatenated into sql queries without proper sanitization or parameterization. When an attacker submits malicious input through these parameters the application fails to validate or escape special sql characters, allowing the injected commands to execute with the privileges of the database user account. The impact extends beyond simple data extraction as attackers can potentially escalate privileges, modify database structures, or even gain access to underlying system resources depending on the database configuration and permissions. This vulnerability aligns with att&ck technique T1190 for exploitation of remote services and T1071.004 for application layer protocol usage in command and control communications.
The operational impact of this vulnerability is severe as it can lead to complete database compromise and potential system takeover. Remote attackers can exploit these injection points to extract sensitive information including user credentials, personal data, and business-critical information stored in the database. The multi-point nature of the vulnerability increases attack surface and reduces the effectiveness of simple input filtering measures. Organizations running Help Center Live software are at risk of data breaches, regulatory compliance violations, and potential legal consequences. The vulnerability can be exploited through simple http requests without requiring specialized tools or deep technical knowledge, making it accessible to a wide range of threat actors from script kiddies to sophisticated attackers.
Mitigation strategies should focus on implementing proper input validation and parameterized queries throughout the application code. All user-supplied parameters must be validated against expected input formats and sanitized before being used in database operations. The recommended approach includes using prepared statements or parameterized queries to separate sql code from data, implementing proper error handling to avoid information leakage, and conducting regular security code reviews. Organizations should also implement web application firewalls to detect and block common sql injection patterns, maintain up-to-date security patches, and conduct regular vulnerability assessments. Additional defensive measures include implementing least privilege database access controls, monitoring database activities for suspicious patterns, and establishing incident response procedures for sql injection attacks. These mitigations align with industry standards such as the owasp top ten security controls and nist cybersecurity framework guidelines for protecting web applications from injection attacks.