CVE-2005-4616 in iSupport
Summary
by MITRE
SQL injection vulnerability in index.php in iSupport 1.06 allows remote attackers to execute arbitrary SQL commands via the include_file parameter.
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Analysis
by VulDB Data Team • 07/16/2018
The vulnerability identified as CVE-2005-4616 represents a critical SQL injection flaw within the iSupport 1.06 web application, specifically affecting the index.php file. This vulnerability resides in the handling of the include_file parameter, which processes user-supplied input without proper sanitization or validation mechanisms. The flaw enables remote attackers to inject malicious SQL code directly into the application's database layer, potentially compromising the entire backend system. The vulnerability classification aligns with CWE-89, which describes SQL injection as a condition where untrusted input is incorporated into SQL commands without proper escaping or encoding, making it a fundamental weakness in database security practices.
The technical exploitation of this vulnerability occurs when an attacker manipulates the include_file parameter to inject malicious SQL payloads that bypass input validation controls. The iSupport application fails to implement proper parameterized queries or input sanitization techniques, allowing attackers to construct SQL commands that execute with the privileges of the database user account. This type of attack can lead to unauthorized data access, data modification, or even complete database compromise. The vulnerability demonstrates poor input validation practices that violate established security principles and can be classified under the ATT&CK technique T1071.004 for application layer protocol manipulation.
The operational impact of this vulnerability extends beyond simple data theft, as successful exploitation can result in complete system compromise and unauthorized access to sensitive information. Attackers can potentially extract confidential data, modify database records, or even escalate privileges to gain administrative control over the application and underlying database infrastructure. The vulnerability affects the integrity and confidentiality of the iSupport system, which likely manages customer support tickets, user accounts, and related business data. Organizations using this version of iSupport face significant risk of data breaches, regulatory compliance violations, and potential financial losses due to unauthorized access to their support systems.
Mitigation strategies for CVE-2005-4616 require immediate implementation of proper input validation and parameterized query usage throughout the iSupport application. The recommended approach involves replacing direct SQL query construction with prepared statements or parameterized queries that separate SQL code from user input. Security patches should address the specific include_file parameter handling by implementing strict input validation, character encoding, and output filtering mechanisms. Organizations should also consider implementing web application firewalls, input sanitization routines, and regular security testing to prevent similar vulnerabilities. The remediation process should align with industry best practices such as those outlined in the OWASP Top Ten and NIST cybersecurity frameworks, ensuring comprehensive protection against SQL injection attacks and related threats.