CVE-2013-2630 in Service Desk Manager
Summary
by MITRE
Cross-site scripting (XSS) vulnerability in CA Service Desk Manager 12.5 through 12.7 allows remote attackers to inject arbitrary web script or HTML via unspecified parameters.
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Analysis
by VulDB Data Team • 02/22/2018
The CVE-2013-2630 vulnerability represents a critical cross-site scripting flaw discovered in CA Service Desk Manager versions 12.5 through 12.7, exposing organizations to significant web application security risks. This vulnerability falls under the CWE-79 category of Cross-Site Scripting, which is a fundamental web security weakness that occurs when web applications fail to properly validate or sanitize user input before incorporating it into web pages served to other users. The affected CA Service Desk Manager versions were widely deployed in enterprise environments for IT service management, making this vulnerability particularly dangerous as it could be exploited by remote attackers without requiring authentication or privileged access to the system.
The technical nature of this vulnerability stems from insufficient input validation mechanisms within the web application's parameter handling processes. Attackers could exploit this weakness by injecting malicious web scripts or HTML content through unspecified parameters that are processed by the application's web interface. This injection occurs when user-supplied data is directly rendered in web pages without proper sanitization or encoding, allowing malicious code to execute in the context of other users' browsers. The vulnerability's remote exploitability means that attackers could leverage this weakness from outside the network, potentially compromising user sessions and accessing sensitive data through the compromised web application interface.
The operational impact of CVE-2013-2630 extends beyond simple script injection, as it could enable attackers to perform session hijacking, steal user credentials, redirect users to malicious websites, or execute arbitrary commands within the victim's browser context. In enterprise environments running CA Service Desk Manager, this vulnerability could compromise the integrity of IT service management processes, potentially allowing attackers to manipulate service requests, access confidential incident data, or even gain unauthorized access to underlying systems. The attack surface is particularly concerning given that CA Service Desk Manager typically handles sensitive business information, including user accounts, service requests, and system configurations that could be exploited for lateral movement within the enterprise network.
Organizations affected by this vulnerability should implement immediate mitigations including applying the vendor-provided patches and updates released for CA Service Desk Manager versions 12.5 through 12.7, as well as implementing input validation controls and output encoding mechanisms. Network segmentation and web application firewalls can provide additional defense-in-depth measures, while regular security assessments should be conducted to identify similar vulnerabilities in other enterprise applications. The vulnerability aligns with ATT&CK technique T1566 which covers spearphishing attacks that often leverage XSS vulnerabilities to deliver malicious payloads, making it essential for security teams to monitor for suspicious user behavior and anomalous network activity that could indicate exploitation attempts. This vulnerability demonstrates the critical importance of maintaining up-to-date security patches and implementing robust input validation practices across all web applications within enterprise environments.