CVE-2014-7868 in OpManager
Summary
by MITRE
Multiple SQL injection vulnerabilities in ZOHO ManageEngine OpManager 11.3 and 11.4, IT360 10.3 and 10.4, and Social IT Plus 11.0 allow remote attackers or remote authenticated users to execute arbitrary SQL commands via the (1) OPM_BVNAME parameter in a Delete operation to the APMBVHandler servlet or (2) query parameter in a compare operation to the DataComparisonServlet servlet.
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Analysis
by VulDB Data Team • 10/15/2024
The CVE-2014-7868 vulnerability represents a critical SQL injection flaw affecting multiple ManageEngine products including OpManager 11.3 and 11.4, IT360 10.3 and 10.4, and Social IT Plus 11.0. This vulnerability stems from improper input validation within the web application's servlet components that process user-supplied data without adequate sanitization or parameterization. The flaw manifests in two distinct attack vectors through the APMBVHandler servlet where the OPM_BVNAME parameter in Delete operations and the query parameter in DataComparisonServlet compare operations can be exploited to inject malicious SQL commands.
The technical implementation of this vulnerability aligns with CWE-89 which defines SQL injection as the insertion of malicious SQL code into input fields for execution by the database. Attackers can leverage these entry points to bypass authentication mechanisms, extract sensitive data, modify database contents, or even escalate privileges within the affected systems. The vulnerability is particularly concerning because it affects multiple product lines within the same vendor ecosystem, suggesting a systemic design flaw in the input handling architecture of these applications. The attack surface is expanded by the fact that both unauthenticated and authenticated users can exploit this vulnerability, with authenticated users potentially achieving higher privileges and more extensive damage.
Operational impact of this vulnerability extends beyond simple data theft to encompass complete system compromise and business disruption. Remote attackers can execute arbitrary SQL commands that may lead to unauthorized access to customer databases, financial records, user credentials, and system configurations. The vulnerability enables attackers to perform data manipulation operations including data deletion, modification, and unauthorized access to sensitive information. Additionally, the exploitation can result in service degradation, denial of service conditions, and potential lateral movement within network environments where these applications are deployed. The affected products typically serve as monitoring and management tools, making them attractive targets for attackers seeking persistent access to critical infrastructure.
Mitigation strategies for CVE-2014-7868 should focus on immediate patch deployment from ManageEngine, implementing proper input validation and parameterized queries, and applying network segmentation controls. Organizations must ensure all affected systems are updated to patched versions that address the SQL injection vulnerabilities in the servlet components. The implementation of web application firewalls and input sanitization measures can provide additional protection layers. Security teams should conduct thorough vulnerability assessments to identify similar flaws in other applications within their environment and implement proper database access controls. The vulnerability also highlights the importance of following secure coding practices and adhering to OWASP Top Ten security guidelines for preventing injection flaws in web applications. This vulnerability demonstrates how insufficient input validation in enterprise management tools can create persistent security risks that require immediate remediation.