CVE-2016-0635 in Siebel CRM
Summary
by MITRE
Unspecified vulnerability in the Enterprise Manager Ops Center component in Oracle Enterprise Manager Grid Control 12.1.4, 12.2.2, and 12.3.2; the Oracle Health Sciences Information Manager component in Oracle Health Sciences Applications 1.2.8.3, 2.0.2.3, and 3.0.1.0; the Oracle Healthcare Master Person Index component in Oracle Health Sciences Applications 2.0.12, 3.0.0, and 4.0.1; the Oracle Documaker component in Oracle Insurance Applications before 12.5; the Oracle Insurance Calculation Engine component in Oracle Insurance Applications 9.7.1, 10.1.2, and 10.2.2; the Oracle Insurance Policy Administration J2EE and Oracle Insurance Rules Palette components in Oracle Insurance Applications 9.6.1, 9.7.1, 10.0.1, 10.1.2, 10.2.0, and 10.2.2; the Oracle Retail Integration Bus component in Oracle Retail Applications 15.0; the Oracle Retail Order Broker component in Oracle Retail Applications 5.1, 5.2, and 15.0; the Primavera Contract Management component in Oracle Primavera Products Suite 14.2; the Primavera P6 Enterprise Project Portfolio Management component in Oracle Primavera Products Suite 8.2, 8.3, 8.4, 15.1, 15.2, and 16.1; the Oracle Financial Services Analytical Applications Infrastructure component in Oracle Financial Services Applications 8.0.0, 8.0.1, 8.0.2, and 8.0.3; the Oracle Commerce Guided Search / Oracle Commerce Experience Manager component in Oracle Commerce 3.1.1, 3.1.2, 11.0, 11.1, and 11.2; the Oracle Agile PLM component in Oracle Supply Chain Products Suite 9.3.4 and 9.3.5; the Oracle Communications BRM - Elastic Charging Engine 11.2.0.0.0 and 11.3.0.0.0; the Oracle Enterprise Repository Enterprise Repository 12.1.3.0.0; the Oracle Financial Services Behavior Detection Platform 8.0.1 and 8.0.2; the Oracle Hyperion Essbase 12.2.1.1; the Oracle Tuxedo System and Applications Monitor (TSAM) 11.1.1.2.0, 11.1.1.2.1, 11.1.1.2.1, 12.1.1.1.0, 12.1.3.0.0, and 12.2.2.0.0; the Oracle Communications WebRTC Session Controller component of Oracle Communications Applications (subcomponent: Security (Spring)) 7.0, 7.1 and 7.2; the Oracle Endeca Information Discovery Integrator 3.2; the Converged Commerce component of Oracle Retail Applications 16.0.1; the Oracle Identity Manager 11.1.2.3.0; Oracle Enterprise Manager for MySQL Database 12.1.0.4; Oracle Retail Invoice Matching 12.0, 13.0, 13.1, 13.2, 14.0, and 14.1; Oracle Communications Performance Intelligence Center (PIC) Software Prior to 10.2.1 and the Oracle Knowledge component of Oracle Siebel CRM (subcomponent: AnswerFlow (Spring Framework)) version 8.5.1.0 - 8.5.1.7 and 8.6.0 allows remote authenticated users to affect confidentiality, integrity, and availability via unknown vectors.
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Analysis
by VulDB Data Team • 09/04/2023
This vulnerability resides within multiple Oracle Enterprise Software components across various product suites including Enterprise Manager Grid Control, Health Sciences Applications, Insurance Applications, Retail Applications, Primavera Products, Financial Services Applications, Commerce Platforms, Supply Chain Products, Communications Applications, and Siebel CRM. The unspecified nature of the vulnerability means that the exact technical flaw remains undisclosed, though it affects critical system functions including confidentiality, integrity, and availability. This aligns with common security principles where vulnerabilities in enterprise software can create significant attack surfaces for malicious actors. The affected versions span multiple release lines indicating a widespread issue that has persisted across different software generations and product categories. The vulnerability impacts systems that are fundamental to enterprise operations, including financial services platforms, healthcare information management, retail integration systems, and project portfolio management tools.
The technical exploitation of this vulnerability allows remote authenticated users to compromise system security through unspecified attack vectors. This suggests that attackers who have already gained valid credentials can leverage this flaw to perform unauthorized actions that affect data confidentiality, system integrity, and service availability. The fact that this affects authenticated users rather than unauthenticated attackers indicates that privilege escalation or exploitation within existing access boundaries is possible. The vulnerability's presence across such a diverse range of Oracle products demonstrates the interconnected nature of enterprise software ecosystems where a single flaw can propagate across multiple systems. This characteristic aligns with ATT&CK tactics involving privilege escalation and persistence, as attackers could maintain access while exploiting system weaknesses. The vulnerability's impact on both data and system availability suggests potential for denial-of-service conditions or data corruption scenarios.
The operational implications of this vulnerability are severe given the critical nature of the affected systems. Enterprise environments relying on these Oracle products face potential data breaches, system disruptions, and operational failures that could impact business continuity. Organizations using these applications in financial services, healthcare, retail, and telecommunications sectors are particularly vulnerable as these industries handle sensitive data and require high system availability. The vulnerability affects both legacy and newer versions of software, indicating that organizations may have been exposed for extended periods without detection. The unspecified nature of the vulnerability also complicates remediation efforts as security teams cannot fully understand the attack surface or develop targeted defensive measures. This situation creates challenges for compliance with industry standards such as pci dss, hipaa, and soc 2 requirements where maintaining system integrity and data protection is mandatory.
Mitigation strategies should focus on immediate patch application and comprehensive security monitoring across all affected systems. Organizations must implement robust access controls and privilege management to limit the potential impact of authenticated exploitation. Regular security assessments and vulnerability scanning should be conducted to identify similar issues within the enterprise environment. The vulnerability's presence across multiple Oracle product lines suggests that organizations should consider implementing network segmentation and monitoring to detect unauthorized access attempts. Security teams should also review authentication mechanisms and ensure that proper audit logging is enabled across all affected components. Given the wide range of impacted products, coordinated remediation efforts across different business units and IT teams are essential. The vulnerability's unspecified nature requires continuous monitoring for indicators of compromise and potential exploitation attempts, as traditional signature-based detection methods may be insufficient for identifying attacks. Organizations should also consider implementing zero-trust security models where authentication and authorization are continuously verified across all system interactions.