CVE-2017-10049 in Siebel Core CRM
Summary
by MITRE
Vulnerability in the Siebel Core CRM component of Oracle Siebel CRM (subcomponent: Search). Supported versions that are affected are 16.0 and 17.0. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel Core CRM. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Siebel Core CRM, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Siebel Core CRM accessible data as well as unauthorized read access to a subset of Siebel Core CRM accessible data. CVSS 3.0 Base Score 6.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).
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Analysis
by VulDB Data Team • 01/02/2021
The vulnerability identified as CVE-2017-10049 resides within the Siebel Core CRM component of Oracle Siebel CRM, specifically within the Search subcomponent. This security flaw affects versions 16.0 and 17.0 of the Oracle Siebel CRM platform, representing a significant concern for organizations utilizing this customer relationship management solution. The vulnerability operates at the core of the CRM system's functionality, where search operations are processed, making it particularly dangerous as search capabilities are fundamental to CRM operations and data access.
The technical nature of this vulnerability manifests as an easily exploitable flaw that allows unauthenticated attackers to compromise the Siebel Core CRM system through HTTP network access. This means that attackers do not require valid credentials or authentication to exploit the vulnerability, significantly lowering the barrier to entry for malicious actors. The attack vector specifically leverages HTTP protocols, indicating that the vulnerability exists within the web-facing components of the Siebel CRM system, making it accessible from external networks without proper network segmentation or security controls in place.
The operational impact of this vulnerability extends beyond the immediate compromise of the Siebel Core CRM system. While the primary attack surface targets the CRM functionality, successful exploitation can result in significant consequences including unauthorized update, insert, or delete operations on sensitive CRM data. Additionally, attackers can gain unauthorized read access to subsets of data that the CRM system makes accessible, potentially exposing confidential customer information, business data, and operational details. The CVSS 3.0 base score of 6.1 indicates a moderate to high severity vulnerability with particular emphasis on confidentiality and integrity impacts, suggesting that the vulnerability could lead to substantial data compromise and system integrity violations.
The requirement for human interaction from a person other than the attacker indicates that this vulnerability may involve social engineering elements or user-specific actions that facilitate exploitation, though the exact mechanism would depend on the specific implementation details of the search functionality. This aspect of the vulnerability suggests that while automated exploitation might be possible, successful attacks may require some form of user engagement or specific conditions to be met. The CVSS vector analysis shows that the vulnerability has a network attack vector (AV:N) with low complexity (AC:L) and no privilege requirements (PR:N), making it particularly dangerous as it can be exploited remotely without authentication.
Organizations affected by this vulnerability should implement immediate mitigations including network segmentation to isolate CRM systems from external networks, implementing proper access controls and authentication mechanisms, and applying available Oracle security patches or updates. The vulnerability aligns with CWE categories related to insufficient input validation and improper access control, representing weaknesses in the system's ability to properly validate search inputs and enforce access restrictions. From an ATT&CK framework perspective, this vulnerability would map to techniques involving exploitation of remote services and privilege escalation through unauthenticated access, potentially enabling broader system compromise beyond the immediate CRM environment. Organizations should also conduct thorough security assessments of their CRM systems to identify potential additional attack surfaces and implement comprehensive monitoring to detect unauthorized access attempts to their Siebel CRM infrastructure.