CVE-2017-10174 in iSupport
Summary
by MITRE
Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: Service Request). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle iSupport accessible data as well as unauthorized update, insert or delete access to some of Oracle iSupport accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 01/02/2021
The vulnerability identified as CVE-2017-10174 resides within Oracle iSupport component of the Oracle E-Business Suite, specifically within the Service Request subcomponent. This weakness affects multiple versions including 12.1.1 through 12.2.6, representing a significant attack surface across the Oracle E-Business Suite ecosystem. The vulnerability classification as easily exploitable indicates that attackers can leverage this flaw with minimal technical sophistication, making it particularly dangerous for organizations that rely on these business applications. The CVSS 3.0 score of 8.2 places this vulnerability in the high severity category, reflecting the potential for substantial data compromise and system integrity violations.
The technical flaw manifests as an authentication bypass vulnerability that operates through HTTP network access without requiring any prior authentication credentials. This represents a fundamental weakness in the application's access control mechanisms, allowing unauthenticated attackers to gain unauthorized access to Oracle iSupport functionality. The vulnerability requires human interaction from users other than the attacker, suggesting that the attack vector may involve social engineering or user manipulation tactics that could lead to exploitation. The attack scenario typically involves an attacker crafting malicious requests that exploit the authentication mechanism, potentially leveraging the service request functionality to access sensitive data or perform unauthorized operations.
The operational impact of this vulnerability extends beyond the immediate Oracle iSupport component, potentially affecting additional Oracle products within the E-Business Suite ecosystem. This interconnectedness represents a significant risk factor as compromising one component can potentially provide access to related systems and data repositories. Successful exploitation can result in unauthorized access to critical data, including sensitive business information, customer data, or financial records that reside within the iSupport environment. The vulnerability also enables unauthorized modification capabilities, allowing attackers to insert, update, or delete data within the accessible Oracle iSupport system, potentially leading to data integrity compromises that could affect business operations and regulatory compliance.
Organizations affected by CVE-2017-10174 should implement immediate mitigation strategies including network segmentation, firewall restrictions, and access controls to limit exposure to this vulnerability. The CVSS vector indicates that network-based attacks are possible with low attack complexity and no privileges required, making network-level protections essential. Security teams should consider implementing web application firewalls and monitoring for suspicious HTTP requests that might indicate exploitation attempts. The vulnerability's classification under CWE categories related to authentication bypass and insufficient authentication provides guidance for implementing proper access controls and credential management practices. Organizations should also review their user access controls and privilege management procedures to ensure that even if exploitation occurs, the attacker's access scope remains limited. Additionally, the requirement for human interaction suggests that user education and awareness programs should be enhanced to prevent social engineering attacks that could leverage this vulnerability. The potential for this vulnerability to impact additional products within the Oracle E-Business Suite ecosystem requires comprehensive security assessments across the entire application stack, aligning with ATT&CK framework concepts related to privilege escalation and credential access. Regular security updates and patch management procedures should be prioritized to address this and similar vulnerabilities that could compromise enterprise business applications and their underlying data assets.