CVE-2017-10184 in Field Service
Summary
by MITRE
Vulnerability in the Oracle Field Service component of Oracle E-Business Suite (subcomponent: Wireless/WAP). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Field Service. Successful attacks of this vulnerability can result in unauthorized read access to a subset of Oracle Field Service accessible data. CVSS 3.0 Base Score 5.3 (Confidentiality impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N).
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Analysis
by VulDB Data Team • 09/12/2024
The vulnerability identified as CVE-2017-10184 resides within the Oracle Field Service component of Oracle E-Business Suite, specifically within the Wireless/WAP subcomponent. This weakness affects multiple version lines including 12.1.1 through 12.2.6, indicating a widespread exposure across the product lifecycle. The vulnerability's classification as easily exploitable suggests that attackers require minimal prerequisites to launch successful attacks, making it particularly dangerous in production environments where such systems often handle sensitive operational data. The CVSS 3.0 score of 5.3 reflects a medium severity impact primarily focused on confidentiality concerns, with the attack vector requiring only network access via HTTP protocols.
The technical flaw manifests in the insufficient authentication mechanisms within the wireless and web application protocols handling field service communications. This vulnerability allows unauthenticated attackers to access a subset of Oracle Field Service data without requiring valid credentials or prior authorization. The attack surface is expanded by the HTTP-based access requirement, which means that any system exposed to network traffic can potentially be targeted. The affected systems typically process mobile field service operations, including work order management, resource allocation, and service scheduling data that organizations rely upon for operational efficiency.
The operational impact of this vulnerability extends beyond simple data exposure, as field service data often contains sensitive information about customer interactions, service schedules, resource utilization, and operational metrics. An attacker who successfully exploits this vulnerability could gain access to confidential business information including service contracts, customer details, and field service resource allocations. The confidentiality impact level of CVSS 5.3 indicates that while the breach is not catastrophic, it represents a significant risk to business operations and customer privacy. Organizations relying on Oracle Field Service for mobile workforce management face potential reputational damage and regulatory compliance issues if sensitive field service data is compromised.
Mitigation strategies for CVE-2017-10184 should prioritize immediate implementation of network-level controls including firewall restrictions to limit HTTP access to the affected components. Organizations should consider implementing additional authentication layers, network segmentation, and access controls to reduce the attack surface. The vulnerability aligns with CWE-287 which addresses improper authentication issues, and represents a potential entry point for attackers following the ATT&CK technique of Valid Accounts for initial access. Patch management should be prioritized to ensure all affected Oracle E-Business Suite versions are updated with the appropriate security fixes from Oracle. Network monitoring should be enhanced to detect unusual HTTP traffic patterns that might indicate exploitation attempts, while also implementing proper logging and audit trails for the affected wireless and web application components.