CVE-2017-10197 in Hospitality OPERA 5 Property Services
Summary
by MITRE
Vulnerability in the Oracle Hospitality OPERA 5 Property Services component of Oracle Hospitality Applications (subcomponent: Folios). The supported version that is affected is 5.4.2.x through 5.5.1.x. Easily exploitable vulnerability allows physical access to compromise Oracle Hospitality OPERA 5 Property Services. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Hospitality OPERA 5 Property Services accessible data. CVSS 3.0 Base Score 4.6 (Confidentiality impacts). CVSS Vector: (CVSS:3.0/AV:P/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N).
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Analysis
by VulDB Data Team • 01/18/2021
The vulnerability identified as CVE-2017-10197 resides within the Oracle Hospitality OPERA 5 Property Services component, specifically affecting the Folios subcomponent of Oracle Hospitality Applications. This security flaw impacts versions 5.4.2.x through 5.5.1.x of the software system, representing a significant concern for hospitality operators who rely on this property management platform. The vulnerability's classification as easily exploitable indicates that attackers can leverage physical access to compromise the system, making it particularly dangerous in environments where unauthorized physical access might occur. The CVSS 3.0 base score of 4.6 reflects the severity of the confidentiality impact, with the vector AV:P/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N clearly indicating that the attack requires physical access but has low complexity, no privileges required, no user interaction needed, and results in high confidentiality impact.
The technical nature of this vulnerability stems from insufficient security controls within the Folios component that manages guest folio data and financial transactions within the property management system. When an attacker gains physical access to the system, they can exploit this weakness to gain unauthorized access to critical data stored within the Oracle Hospitality OPERA 5 Property Services. This includes sensitive guest information, financial records, transaction histories, and potentially other confidential data that the system manages. The vulnerability's design flaw likely involves inadequate authentication mechanisms, insufficient access controls, or weak session management within the Folios subcomponent that processes guest account information and billing details.
The operational impact of this vulnerability extends beyond simple data exposure, as it represents a fundamental breach in the security architecture of hospitality property management systems. Organizations utilizing affected versions of Oracle Hospitality OPERA 5 Property Services face potential losses including financial data theft, guest privacy violations, regulatory compliance breaches, and reputational damage. The vulnerability's ability to grant complete access to all accessible data means that attackers could potentially manipulate guest accounts, view confidential financial information, or access other sensitive operational data that could be monetized or used for further attacks. This level of access could enable sophisticated fraud schemes, identity theft operations, or competitive intelligence gathering against the affected organizations.
Organizations should implement immediate mitigations including upgrading to patched versions of Oracle Hospitality OPERA 5 Property Services, implementing robust physical security measures to prevent unauthorized access to system hardware, and conducting comprehensive security assessments of their hospitality management infrastructure. The vulnerability aligns with CWE-284 (Improper Access Control) and potentially CWE-310 (Cryptographic Issues) depending on the specific implementation details of the access control mechanisms. From an ATT&CK framework perspective, this vulnerability maps to T1071.004 (Application Layer Protocol: DNS) and T1005 (Data from Local System) through physical access exploitation techniques. Additional defensive measures should include network segmentation, enhanced monitoring of system access logs, implementation of intrusion detection systems, and regular security audits of hospitality management platforms to identify and remediate similar vulnerabilities in the broader operational technology environment.