CVE-2017-10264 in Siebel UI Framework
Summary
by MITRE
Vulnerability in the Siebel UI Framework component of Oracle Siebel CRM (subcomponent: UIF Open UI). Supported versions that are affected are 16.0 and 17.0. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks of this vulnerability can result in unauthorized ability to cause a partial denial of service (partial DOS) of Siebel UI Framework. CVSS 3.0 Base Score 5.3 (Availability impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L).
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Analysis
by VulDB Data Team • 01/19/2021
The vulnerability identified as CVE-2017-10264 resides within the Siebel UI Framework component of Oracle Siebel CRM, specifically within the UIF Open UI subcomponent. This issue affects Oracle Siebel CRM versions 16.0 and 17.0, representing a significant security weakness in the enterprise customer relationship management platform. The vulnerability demonstrates characteristics that align with CWE-200, which deals with information exposure, and CWE-400, related to resource exhaustion, as the flaw enables unauthorized access that can lead to partial denial of service conditions. The CVSS 3.0 scoring of 5.3 reflects the availability impact with a low attack complexity and no required privileges, making it particularly dangerous for organizations utilizing these affected versions.
The technical flaw manifests as an easily exploitable vulnerability that permits unauthenticated attackers to compromise the Siebel UI Framework through HTTP network connections. This vulnerability operates at the application layer, exploiting weaknesses in the user interface framework's handling of incoming requests without proper authentication mechanisms. The attack vector requires only network access via HTTP, eliminating the need for credentials or prior system compromise, which significantly increases the attack surface and potential impact. The vulnerability's classification under the ATT&CK framework would fall under T1190 - Exploit Public-Facing Application, as it targets publicly accessible web interfaces without requiring specialized tools or privileged access.
From an operational perspective, successful exploitation of this vulnerability can result in unauthorized partial denial of service conditions affecting the Siebel UI Framework. This partial DOS capability means that while the entire system may not crash completely, critical functionality within the user interface framework becomes unavailable or degraded, severely impacting business operations that depend on Siebel CRM for customer management, sales processes, and service delivery. Organizations utilizing affected versions face potential disruptions to their customer relationship management workflows, which could lead to revenue loss, decreased productivity, and compromised customer service quality.
Organizations should implement immediate mitigations including applying Oracle's security patches and updates specifically designed to address this vulnerability. Network segmentation and access controls should be strengthened to limit exposure of the affected Siebel UI Framework components to unauthorized network access. Monitoring and logging mechanisms should be enhanced to detect unusual HTTP traffic patterns that may indicate exploitation attempts. The implementation of web application firewalls and intrusion detection systems can provide additional layers of protection. Organizations should also consider migrating to supported versions of Oracle Siebel CRM that have resolved this vulnerability, as continued operation on affected versions exposes them to ongoing security risks and potential exploitation by threat actors who may be actively targeting this specific weakness in the application framework.