CVE-2017-10303 in Interaction Center Intelligence
Summary
by MITRE
Vulnerability in the Oracle Interaction Center Intelligence component of Oracle E-Business Suite (subcomponent: Setup). Supported versions that are affected are 12.1.1, 12.1.2 and 12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Interaction Center Intelligence. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Interaction Center Intelligence, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Interaction Center Intelligence accessible data as well as unauthorized update, insert or delete access to some of Oracle Interaction Center Intelligence accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 01/17/2021
The vulnerability identified as CVE-2017-10303 resides within the Oracle Interaction Center Intelligence component of Oracle E-Business Suite, specifically within the Setup subcomponent. This flaw affects Oracle E-Business Suite versions 12.1.1, 12.1.2, and 12.1.3, representing a significant security weakness that exposes organizations to potential compromise. The vulnerability operates through the HTTP protocol, making it accessible to unauthenticated attackers who possess network connectivity to the target system. This represents a critical exposure point since the attack vector requires minimal privileges to initiate and can potentially affect a broad range of systems within the Oracle ecosystem.
The technical nature of this vulnerability stems from inadequate authentication mechanisms within the Oracle Interaction Center Intelligence component, allowing unauthorized access to sensitive data and operations. The CVSS 3.0 scoring of 8.2 indicates a high severity threat with significant impacts to confidentiality and integrity. The vulnerability's classification as easily exploitable means that attackers can leverage this weakness without requiring specialized tools or extensive preparation. The attack requires human interaction from users other than the attacker, suggesting that social engineering or targeted user engagement may be necessary to complete the exploitation process. This characteristic places additional emphasis on user awareness and training as a critical defense mechanism.
The operational impact of this vulnerability extends beyond the immediate Oracle Interaction Center Intelligence component, potentially affecting additional products within the Oracle E-Business Suite ecosystem. This cascading effect demonstrates how a single vulnerability can create widespread damage across interconnected systems. Successful exploitation can result in unauthorized access to critical data, potentially exposing sensitive business information, customer data, or financial records. The vulnerability also permits unauthorized update, insert, or delete operations against accessible data, creating opportunities for data manipulation, corruption, or complete data loss. The confidentiality impact is rated as high, indicating that attackers can access sensitive information that may include proprietary business data, personal identifiable information, or trade secrets.
Organizations affected by CVE-2017-10303 should implement immediate mitigation strategies to address this vulnerability. The primary recommendation involves applying the relevant Oracle security patches and updates that specifically address this flaw. System administrators should also consider implementing network segmentation and access controls to limit exposure of the vulnerable components to unauthorized users. Monitoring network traffic for suspicious HTTP requests and implementing intrusion detection systems can help identify potential exploitation attempts. The vulnerability's classification under CWE 287 (Improper Handling of Authentication Errors) and its alignment with ATT&CK technique T1190 (Exploit Public-Facing Application) emphasizes the need for comprehensive security measures that address both application-level and network-level protections. Organizations should also conduct thorough vulnerability assessments to identify any additional components that may be similarly affected by this class of vulnerability and ensure proper patch management procedures are in place to prevent future exposures.