CVE-2017-10415 in iSupport
Summary
by MITRE
Vulnerability in the Oracle iSupport component of Oracle E-Business Suite (subcomponent: Others). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5, 12.2.6 and 12.2.7. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle iSupport accessible data as well as unauthorized update, insert or delete access to some of Oracle iSupport accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 01/17/2021
The vulnerability identified as CVE-2017-10415 resides within the Oracle iSupport component of Oracle E-Business Suite, specifically within the "Others" subcomponent. This flaw affects multiple version lines including 12.1.1 through 12.2.7, representing a substantial attack surface across the Oracle E-Business Suite ecosystem. The vulnerability is categorized as easily exploitable, meaning that attackers with minimal technical expertise and network access can potentially compromise the system without requiring authentication. The attack vector operates through HTTP protocols, making it particularly dangerous as it can be leveraged from remote locations without physical access to the network infrastructure.
The technical nature of this vulnerability stems from insufficient authentication mechanisms within the Oracle iSupport component, allowing unauthenticated attackers to gain unauthorized access to sensitive data and operations. The CVSS 3.0 score of 8.2 reflects the severity of impact, with high confidentiality implications and low integrity impact, indicating that while attackers can access critical data, they cannot directly modify system integrity. The vulnerability requires human interaction from individuals other than the attacker, suggesting that social engineering or targeted user manipulation may be necessary to complete the exploitation process. However, the fact that successful attacks can compromise access to all Oracle iSupport accessible data demonstrates the critical nature of this flaw.
The operational impact of this vulnerability extends beyond the immediate Oracle iSupport component, as attacks may significantly affect additional products within the Oracle E-Business Suite environment. This cascading effect means that compromising one component can potentially provide attackers with access to broader enterprise systems and data repositories. The potential consequences include unauthorized access to critical business data, complete access to all Oracle iSupport accessible data, and unauthorized update, insert, or delete operations on some of the accessible data. This represents a substantial risk to enterprise security, particularly given that Oracle E-Business Suite typically contains sensitive financial, operational, and customer data that organizations rely on for business continuity.
Organizations affected by this vulnerability should implement immediate mitigation strategies including network segmentation to limit access to Oracle E-Business Suite components, deployment of web application firewalls to monitor and filter HTTP traffic, and implementation of network access controls to restrict unauthorized access attempts. The vulnerability aligns with CWE-287, which addresses authentication issues, and maps to ATT&CK technique T1190 for exploitation of remote services. Security teams should also consider implementing comprehensive monitoring solutions to detect anomalous access patterns and ensure that all affected systems receive the appropriate security patches from Oracle. Given the CVSS vector indicating network access availability, organizations should prioritize patch management and network hardening measures to prevent exploitation attempts and maintain the integrity of their enterprise systems.