CVE-2017-14360 in Content Manager Workgroup Service
Summary
by MITRE
A potential security vulnerability has been identified in HPE Content Manager Workgroup Service v9.00. The vulnerability could be remotely exploited to allow Denial of Service (DoS).
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Analysis
by VulDB Data Team • 01/10/2023
The vulnerability identified as CVE-2017-14360 resides within HPE Content Manager Workgroup Service version 9.00, representing a critical security flaw that enables remote exploitation for denial of service attacks. This vulnerability affects the service's handling of specific network requests that can be crafted to cause the application to become unresponsive or crash entirely. The flaw manifests when the system processes malformed or specially constructed input data through its network interfaces, leading to resource exhaustion or unexpected termination of the service operations.
This vulnerability falls under the category of improper input validation as classified by CWE-20, where the system fails to adequately validate or sanitize incoming data before processing. The attack vector is remote, meaning that an unauthenticated attacker can exploit this weakness from outside the network perimeter without requiring any prior access credentials or privileges. The service's network protocols and communication handling mechanisms contain insufficient safeguards against malformed requests that could trigger abnormal program behavior. Such flaws are particularly dangerous in enterprise environments where content management services often serve as critical infrastructure components for document handling and workflow automation.
The operational impact of this vulnerability extends beyond simple service disruption, as it can potentially affect business continuity and document management processes within organizations relying on HPE Content Manager. When exploited, the denial of service condition can prevent legitimate users from accessing content management services, leading to productivity losses and potential data workflow interruptions. The vulnerability affects the availability aspect of the CIA triad, compromising the system's ability to provide services to authorized users. Organizations may experience cascading effects where dependent applications and services that rely on the content manager service also become unavailable, amplifying the overall business impact.
Mitigation strategies for CVE-2017-14360 should include immediate patch deployment from HPE to address the underlying input validation issues within the Workgroup Service. Network segmentation and firewall rules should be implemented to restrict access to the affected service ports, limiting exposure to trusted networks only. Additionally, implementing intrusion detection systems and monitoring for unusual network traffic patterns can help identify exploitation attempts. The vulnerability aligns with ATT&CK technique T1499.004 which covers network denial of service attacks, and organizations should consider implementing network access control measures as part of their defense-in-depth strategy. Regular security assessments and vulnerability scanning should be conducted to identify similar issues in other enterprise applications and services. System administrators should also configure logging and monitoring to detect potential exploitation attempts and maintain audit trails for forensic analysis.