CVE-2017-3264 in Siebel CRM
Summary
by MITRE
Vulnerability in the Siebel UI Framework component of Oracle Siebel CRM (subcomponent: Open UI). The supported version that is affected is 16.1. Difficult to exploit vulnerability allows low privileged attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Siebel UI Framework accessible data. CVSS v3.0 Base Score 3.1 (Integrity impacts).
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Analysis
by VulDB Data Team • 05/15/2026
The vulnerability identified as CVE-2017-3264 resides within the Siebel UI Framework component of Oracle Siebel CRM, specifically within the Open UI subcomponent. This flaw affects version 16.1 of the software and represents a significant security concern for organizations relying on this customer relationship management platform. The vulnerability operates at the application layer and manifests as a weakness in the user interface framework that governs how Siebel applications present information to users and process their interactions. The affected system component serves as a critical interface between end users and the underlying Siebel database, making it a prime target for malicious actors seeking to manipulate business data.
The technical nature of this vulnerability stems from insufficient input validation and access control mechanisms within the Siebel UI Framework. Attackers can exploit this weakness by sending specially crafted HTTP requests to the affected system, requiring only network access and minimal privileges to execute successful attacks. This low privilege requirement makes the vulnerability particularly dangerous as it can be exploited by individuals with limited access rights, potentially including external threat actors. The vulnerability allows for unauthorized modification of data within the Siebel UI Framework accessible data stores, enabling attackers to perform update, insert, or delete operations on sensitive business information. The CVSS v3.0 base score of 3.1 reflects the integrity impact, indicating that while the attack vector is relatively straightforward, the potential damage to data integrity is significant.
The operational impact of CVE-2017-3264 extends beyond simple data manipulation, as it can compromise the integrity of critical business processes within the Siebel CRM environment. Organizations utilizing this version of Siebel CRM may experience unauthorized changes to customer data, sales records, or other business-critical information stored within the system. The vulnerability's accessibility via HTTP means that attackers could potentially exploit it from remote locations without requiring physical access to the network infrastructure. This characteristic aligns with the ATT&CK framework's concept of remote code execution and data manipulation techniques, where adversaries leverage application layer vulnerabilities to gain unauthorized access to system resources. The impact is particularly concerning for businesses that rely heavily on accurate customer information and sales data integrity, as compromised data could lead to financial losses, regulatory compliance issues, and damage to customer relationships.
Organizations should implement immediate mitigations including applying the relevant Oracle security patches and updates released to address this vulnerability. Network segmentation and access controls should be strengthened to limit exposure of the Siebel CRM system to untrusted networks. Additionally, monitoring for suspicious HTTP traffic patterns and implementing web application firewalls can help detect and prevent exploitation attempts. The vulnerability's classification under CWE 284 (Improper Access Control) highlights the fundamental security flaw in the access control mechanisms, while its exploitation aligns with ATT&CK techniques for privilege escalation and data manipulation. Regular security assessments and vulnerability scanning should be conducted to ensure continued protection against similar threats in the Siebel CRM environment.