CVE-2017-3325 in Siebel CRM
Summary
by MITRE
Vulnerability in the Siebel UI Framework component of Oracle Siebel CRM (subcomponent: EAI). The supported version that is affected is 16.1. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Siebel UI Framework, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Siebel UI Framework accessible data as well as unauthorized update, insert or delete access to some of Siebel UI Framework accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/15/2026
The vulnerability identified as CVE-2017-3325 resides within the Siebel UI Framework component of Oracle Siebel CRM, specifically within the EAI subcomponent of version 16.1. This represents a critical security flaw that exposes the enterprise customer relationship management platform to unauthorized access attempts. The vulnerability operates at the application layer and affects the core user interface framework that governs how users interact with the Siebel system, making it a foundational weakness that could compromise the entire platform's security posture.
This security flaw manifests as an easily exploitable vulnerability that permits unauthenticated attackers to gain access to the Siebel UI Framework through standard HTTP network connections. The attack vector requires minimal privileges and can be executed without requiring prior authentication credentials, making it particularly dangerous for organizations that do not properly segment their network environments. The vulnerability's accessibility means that attackers can potentially compromise the system from external network positions without needing to establish a foothold within the organization's internal infrastructure.
The operational impact of this vulnerability extends beyond the immediate compromise of the Siebel UI Framework itself. Successful exploitation can result in unauthorized access to critical data stored within the system, potentially exposing sensitive customer information, business records, and proprietary data. Additionally, attackers can achieve complete access to all data accessible through the Siebel UI Framework, along with unauthorized capabilities to update, insert, or delete information within the system. This comprehensive access level represents a severe breach that could fundamentally compromise the integrity and confidentiality of enterprise data.
The CVSS v3.0 base score of 8.2 reflects the severity of this vulnerability, with impacts rated as high for both confidentiality and integrity. This scoring indicates that while the vulnerability requires human interaction from someone other than the attacker to be successfully exploited, the potential damage is substantial. The requirement for human interaction suggests that social engineering or targeted phishing campaigns might be necessary to trigger the vulnerability, but once activated, the consequences are severe. The vulnerability's classification aligns with CWE-287, which addresses improper authentication issues, and represents a significant gap in the authentication mechanisms that should protect enterprise applications.
Organizations affected by this vulnerability should implement immediate network segmentation measures to isolate the Siebel CRM system from external network access. The recommended mitigations include deploying web application firewalls to monitor and filter HTTP traffic to the Siebel UI Framework, implementing strict access controls and authentication mechanisms, and ensuring that all systems are updated with the latest security patches from Oracle. Additionally, organizations should conduct thorough security assessments to identify other potential entry points and implement monitoring solutions to detect unauthorized access attempts. The vulnerability demonstrates the importance of maintaining up-to-date security measures and proper network architecture design to prevent unauthorized access to critical enterprise applications, aligning with ATT&CK technique T1190 for exploitation of remote services and T1071 for application layer protocols.