CVE-2017-3381 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability described in CVE-2017-3381 represents a critical security flaw within Oracle Advanced Outbound Telephony component of the Oracle E-Business Suite ecosystem. This particular vulnerability exists within the User Interface subcomponent of the Advanced Outbound Telephony functionality, making it accessible through HTTP network connections without requiring authentication. The affected versions span across multiple release branches including 12.1.1 through 12.1.3 and 12.2.3 through 12.2.6, indicating this weakness has persisted across several major versions of the software suite. The vulnerability's classification as easily exploitable means that malicious actors can potentially leverage this flaw with minimal technical sophistication, particularly when targeting systems with exposed HTTP endpoints.
The technical nature of this vulnerability stems from inadequate access controls within the Oracle Advanced Outbound Telephony interface, allowing unauthorized network-based attackers to gain access to sensitive telephony data and functionality. The CVSS v3.0 base score of 8.2 reflects the severity of impact, specifically targeting both confidentiality and integrity aspects of the affected system. This means that successful exploitation could enable attackers to access critical data stored within the telephony system or modify existing information, potentially leading to complete unauthorized access to all accessible data within the Advanced Outbound Telephony component. The requirement for human interaction from individuals other than the attacker suggests that while the initial exploitation may be automated, some form of user engagement or system interaction is necessary to achieve full compromise.
From an operational perspective, the impact of this vulnerability extends beyond just the immediate Advanced Outbound Telephony component, as indicated by the potential to significantly affect additional products within the Oracle E-Business Suite environment. This cross-component influence means that exploitation could potentially serve as a foothold for broader attacks against the entire Oracle suite, given the interconnected nature of these enterprise applications. The ability to perform unauthorized update, insert, or delete operations creates additional risk scenarios where attackers could modify telephony configurations, manipulate call routing, or corrupt telephony data, potentially disrupting business operations and compromising communication integrity.
Organizations affected by this vulnerability should implement immediate mitigations including network segmentation to restrict access to the affected HTTP endpoints, applying the relevant Oracle security patches released in response to this vulnerability, and implementing additional access controls to limit exposure. The vulnerability aligns with CWE-284 Access Control Issues, specifically addressing inadequate privileges for accessing sensitive components, and represents a significant concern under ATT&CK framework category T1190 Exploit Public-Facing Application. Given the CVSS score and the potential for unauthorized data access, organizations should conduct comprehensive security assessments of their Oracle E-Business Suite implementations and ensure proper monitoring is in place to detect any suspicious activity related to telephony system access. The vulnerability demonstrates the critical importance of maintaining up-to-date security patches and implementing proper network access controls for enterprise applications that handle sensitive business communications data.