CVE-2017-3414 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability described in CVE-2017-3414 represents a critical security flaw within Oracle Advanced Outbound Telephony component of the Oracle E-Business Suite ecosystem. This vulnerability specifically affects multiple version ranges including 12.1.1 through 12.2.6, making it a widespread concern across various Oracle EBS deployments. The flaw exists within the User Interface subcomponent of Advanced Outbound Telephony, which serves as the primary interface for telephony operations within the enterprise environment. This component typically handles call management, telephony integration, and outbound communication processes that are essential for business operations.
The technical nature of this vulnerability stems from insufficient authentication mechanisms and access controls within the HTTP interface of the Advanced Outbound Telephony component. Attackers can exploit this weakness without requiring any prior authentication credentials, making the vulnerability particularly dangerous as it can be leveraged by remote attackers who have network access to the affected systems. The vulnerability's classification as easily exploitable indicates that the attack vector requires minimal technical expertise, potentially enabling even less sophisticated threat actors to successfully compromise the system. The CVSS v3.0 base score of 8.2 reflects the severity of impact, with the score specifically highlighting both confidentiality and integrity implications.
The operational impact of this vulnerability extends beyond the immediate Advanced Outbound Telephony component, as successful exploitation can potentially affect additional Oracle products within the broader E-Business Suite ecosystem. This cascading effect occurs because many Oracle applications share common underlying infrastructure, authentication mechanisms, and data access patterns. The vulnerability allows attackers to achieve unauthorized access to critical data, potentially compromising sensitive business information, customer data, and operational communications. Additionally, the attack can result in complete access to all accessible data within the Advanced Outbound Telephony component, enabling unauthorized modification of telephony configurations and call routing information.
The requirement for human interaction from a person other than the attacker suggests that the vulnerability may involve social engineering elements or require specific user actions to complete the attack chain, though this does not mitigate the overall risk. The ability to perform unauthorized update, insert, or delete operations on data accessible through the component means that attackers could modify telephony configurations, manipulate call records, or disrupt communication services. This capability directly maps to CWE-287, which addresses improper authentication issues, and aligns with ATT&CK technique T1078 for valid accounts and T1566 for social engineering. Organizations affected by this vulnerability face significant risks including data breaches, service disruption, and potential regulatory compliance violations.
Mitigation strategies should prioritize immediate patching of affected Oracle EBS versions, implementation of network segmentation to limit access to the vulnerable component, and enhanced monitoring of telephony system activities. Network-level controls such as firewalls and access control lists should be configured to restrict HTTP access to the Advanced Outbound Telephony interface. Additionally, organizations should conduct comprehensive vulnerability assessments to identify other potential attack vectors within their Oracle EBS deployments and implement proper access controls and audit logging to detect unauthorized activities. Regular security assessments and vulnerability management processes should be strengthened to prevent similar issues from occurring in the future.