CVE-2017-3418 in CRM Technical Foundation
Summary
by MITRE
Vulnerability in the Oracle CRM Technical Foundation component of Oracle E-Business Suite (subcomponent: User Interface). The supported version that is affected is 12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle CRM Technical Foundation, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle CRM Technical Foundation accessible data as well as unauthorized update, insert or delete access to some of Oracle CRM Technical Foundation accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3418 resides within the Oracle CRM Technical Foundation component of Oracle E-Business Suite, specifically affecting the User Interface subcomponent in version 12.1.3. This flaw represents a significant security weakness that operates at the intersection of web application security and enterprise resource planning systems. The vulnerability exists within Oracle's extensive suite of business applications that organizations rely upon for core operational functions, making its exploitation particularly concerning for enterprise environments. The affected component serves as a foundational layer for customer relationship management functionality, providing the technical infrastructure that supports user interfaces and business processes. The vulnerability's presence in this critical subsystem means that successful exploitation could compromise the entire foundation upon which CRM operations depend, potentially affecting multiple downstream applications and data systems that rely on the E-Business Suite infrastructure.
This vulnerability constitutes a network-based attack vector that requires no authentication credentials for initial access, making it particularly dangerous as it can be exploited by remote attackers without prior authorization. The flaw operates through HTTP protocol interactions, leveraging weaknesses in how the system processes user interface requests and manages session handling. The technical nature of this vulnerability aligns with CWE-284, which addresses improper access control issues, and represents a classic case of insufficient input validation combined with inadequate authentication mechanisms. Attackers can potentially gain unauthorized access to sensitive data through this pathway, as the vulnerability allows for complete access to all data accessible through the Oracle CRM Technical Foundation. The attack requires human interaction from users other than the attacker, indicating that the exploitation may involve social engineering elements or targeted user engagement, though the underlying technical flaw itself remains accessible without authentication.
The operational impact of this vulnerability extends beyond simple data access, as successful exploitation can result in unauthorized modification, insertion, or deletion of critical business data within the CRM system. This comprehensive access capability represents a severe threat to both data confidentiality and integrity, as attackers could potentially manipulate customer information, sales records, or other business-critical data. The CVSS v3.0 base score of 8.2 reflects the high severity of this vulnerability, with impacts rated as high for both confidentiality and integrity. Organizations using this version of Oracle E-Business Suite face potential business disruption, regulatory compliance issues, and financial losses if this vulnerability is exploited. The vulnerability's potential to impact additional products suggests that exploitation could cascade through interconnected systems, affecting other Oracle applications or third-party integrations that depend on the E-Business Suite infrastructure. The attack surface expands significantly given that this is a foundational component that supports multiple business functions and data flows within the enterprise environment.
Organizations should implement immediate mitigation strategies including applying the relevant Oracle security patches and updates that address this specific vulnerability. Network segmentation and access controls should be strengthened to limit exposure to this attack vector, while monitoring systems should be enhanced to detect anomalous HTTP requests or unusual data access patterns. The implementation of web application firewalls and intrusion detection systems can provide additional layers of protection against exploitation attempts. Regular security assessments and vulnerability scanning should be conducted to identify similar weaknesses in the broader Oracle E-Business Suite environment. Organizations should also consider implementing privileged access management solutions and regular security training for users to reduce the risk of social engineering exploitation. The vulnerability demonstrates the importance of maintaining up-to-date security patches and following Oracle's recommended security practices, as unpatched systems remain vulnerable to attacks that can be executed with minimal technical expertise. Compliance requirements such as those outlined in the Payment Card Industry Data Security Standard or the General Data Protection Regulation may also be impacted by successful exploitation of this vulnerability, making remediation not only a security necessity but also a regulatory compliance requirement.