CVE-2018-2615 in OSS Support Tools
Summary
by MITRE
Vulnerability in the OSS Support Tools component of Oracle Support Tools (subcomponent: Diagnostic Assistant). The supported version that is affected is Prior to 2.11.33. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise OSS Support Tools. Successful attacks of this vulnerability can result in takeover of OSS Support Tools. CVSS 3.0 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).
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Analysis
by VulDB Data Team • 02/01/2021
The vulnerability identified as CVE-2018-2615 resides within Oracle Support Tools' OSS Support Tools component, specifically within the Diagnostic Assistant subcomponent. This weakness affects versions prior to 2.11.33 and represents a critical security flaw that demonstrates the importance of proper access control mechanisms in enterprise support platforms. The vulnerability's classification as easily exploitable indicates that attackers with minimal privileges and network access can leverage this weakness to gain significant control over the affected system. The CVSS 3.0 score of 8.8 reflects the severity of the potential impact across confidentiality, integrity, and availability domains, making it a high-priority concern for organizations utilizing Oracle support infrastructure.
The technical flaw manifests as a privilege escalation vulnerability that allows low-privileged attackers to compromise the OSS Support Tools through HTTP network connections. This weakness specifically targets the Diagnostic Assistant functionality, which typically handles diagnostic information and system monitoring tasks within Oracle's support ecosystem. The vulnerability's accessibility via HTTP connections means that attackers can potentially exploit it from external networks without requiring physical access or elevated privileges. The combination of low attack complexity and the ability to compromise the entire support tools platform creates a dangerous scenario where unauthorized parties could gain complete control over diagnostic and support functionalities. This type of vulnerability directly aligns with CWE-284 (Improper Access Control) and represents a classic example of how insufficient authorization checks can lead to system compromise.
The operational impact of CVE-2018-2615 extends far beyond simple data theft or service disruption. Successful exploitation can result in complete takeover of the OSS Support Tools, potentially allowing attackers to access sensitive diagnostic information, manipulate system configurations, or even use the compromised platform as a foothold for further attacks within the organization's infrastructure. The confidentiality, integrity, and availability impacts are all rated as high, indicating that attackers could potentially read sensitive information, modify diagnostic data, or cause service outages that would affect Oracle support operations. Organizations relying on Oracle Support Tools for critical system diagnostics and maintenance could face severe operational disruptions if this vulnerability is exploited, as it would compromise the very tools designed to support and maintain their systems.
Organizations should immediately implement the remediation measures provided by Oracle, including updating to version 2.11.33 or later, which contains the necessary patches to address this vulnerability. Network segmentation strategies should be implemented to limit access to the affected components, and organizations should conduct thorough network monitoring to detect any suspicious activity related to the OSS Support Tools. The vulnerability's classification under the ATT&CK framework would likely map to techniques involving privilege escalation and persistence within support environments. Additionally, implementing proper access controls, regular security assessments, and maintaining up-to-date patch management processes are essential defensive measures. Organizations should also consider conducting vulnerability assessments specifically targeting Oracle support tools and related diagnostic components to identify potential similar weaknesses in their infrastructure.