CVE-2019-2497 in CRM Technical Foundation
Summary
by MITRE
Vulnerability in the Oracle CRM Technical Foundation component of Oracle E-Business Suite (subcomponent: Messages). Supported versions that are affected are 12.1.3, 12.2.3, 12.2.4, 12.2.5, 12.2.6, 12.2.7 and 12.2.8. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle CRM Technical Foundation, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle CRM Technical Foundation accessible data as well as unauthorized update, insert or delete access to some of Oracle CRM Technical Foundation accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 06/27/2023
The vulnerability identified as CVE-2019-2497 resides within the Oracle CRM Technical Foundation component of Oracle E-Business Suite, specifically within the Messages subcomponent. This flaw affects multiple versions including 12.1.3, 12.2.3, 12.2.4, 12.2.5, 12.2.6, 12.2.7, and 12.2.8, representing a significant attack surface across the Oracle E-Business Suite ecosystem. The vulnerability is classified as easily exploitable, meaning that threat actors can leverage it with minimal technical sophistication and without requiring authentication credentials. The attack vector operates through HTTP network access, making it particularly dangerous as it can be exploited remotely without the need for physical presence or prior system compromise.
The technical nature of this vulnerability stems from insufficient input validation within the Oracle CRM Technical Foundation's message handling mechanisms. This weakness creates an opportunity for attackers to manipulate the system's message processing capabilities, potentially leading to unauthorized data access and modification. The CVSS 3.0 scoring of 8.2 reflects the severity of the potential impact, with high confidentiality impact and low integrity impact, indicating that while the primary concern is unauthorized data access, the system's ability to maintain data integrity remains partially compromised. The vulnerability's classification as requiring human interaction suggests that while the initial exploitation may be automated, successful compromise often requires some form of user involvement or specific conditions to be met.
The operational impact of CVE-2019-2497 extends beyond the immediate Oracle CRM Technical Foundation component, as attacks can significantly affect additional products within the Oracle E-Business Suite environment. This cascading effect demonstrates the interconnected nature of enterprise applications and highlights the importance of comprehensive security assessments across entire application ecosystems rather than individual components. The vulnerability's potential to provide complete access to all accessible data represents a critical risk for organizations relying on Oracle E-Business Suite for their customer relationship management operations, potentially exposing sensitive customer information, financial data, and business-critical records. The unauthorized update, insert, or delete access capabilities further compound the risk, allowing attackers to not only steal information but also to corrupt or manipulate the underlying data repository.
Organizations should implement immediate mitigations including applying the relevant Oracle Critical Patch Updates, which address the specific vulnerability in the CRM Technical Foundation component. Network segmentation and access controls should be strengthened to limit exposure of the affected Oracle E-Business Suite components to unauthorized network access. Additionally, monitoring for suspicious HTTP traffic patterns and implementing robust intrusion detection systems can help identify potential exploitation attempts. From a compliance perspective, this vulnerability aligns with CWE-20, which addresses "Improper Input Validation," and maps to ATT&CK techniques such as T1190 for Exploit Public-Facing Application and T1071 for Application Layer Protocol. The vulnerability's characteristics also align with the concept of privilege escalation through application-level attacks, which falls under the broader category of application security weaknesses that organizations must address through comprehensive security frameworks and regular vulnerability assessments.