CVE-2019-2883 in Retail Customer Management
Summary
by MITRE
Vulnerability in the Oracle Retail Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Segment). The supported version that is affected is 17.0. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Retail Customer Management and Segmentation Foundation. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Retail Customer Management and Segmentation Foundation accessible data as well as unauthorized read access to a subset of Oracle Retail Customer Management and Segmentation Foundation accessible data. CVSS 3.0 Base Score 4.6 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N).
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Analysis
by VulDB Data Team • 01/15/2024
The vulnerability identified as CVE-2019-2883 resides within Oracle Retail Customer Management and Segmentation Foundation version 17.0, specifically within the Segment component of the Oracle Retail Applications suite. This represents a significant security weakness that falls under the Common Weakness Enumeration category of insufficient authorization controls, as classified by CWE-284. The vulnerability's exploitability is characterized by its low privilege requirements and network-based attack vector, making it particularly concerning for organizations that rely heavily on retail customer data management systems.
The technical flaw manifests as a weakness in access control mechanisms that govern how user permissions are validated within the segmentation functionality. Attackers with minimal privileges can leverage this vulnerability through HTTP network connections to perform unauthorized operations against the system. The vulnerability requires human interaction from users other than the attacker, indicating that social engineering or user manipulation may be necessary to achieve successful exploitation. This characteristic aligns with ATT&CK technique T1059.001 for command and scripting interpreter and T1566 for phishing, as the attack chain typically involves user engagement with malicious content.
The operational impact of this vulnerability extends across multiple data integrity and confidentiality domains. Successful exploitation enables attackers to perform unauthorized update, insert, or delete operations on specific segments of customer data within the Oracle Retail Customer Management and Segmentation Foundation. Additionally, attackers can gain unauthorized read access to subsets of accessible data, potentially exposing sensitive customer information including demographic data, purchasing behaviors, and segmentation profiles. The CVSS 3.0 base score of 4.6 reflects the moderate severity of the impact, with confidentiality and integrity impacts rated as low, though the potential for data manipulation remains significant for retail organizations managing customer information.
Organizations should implement immediate mitigations including network segmentation to limit access to the affected component, enhanced authentication controls, and regular monitoring of access logs for suspicious activities. The vulnerability demonstrates the importance of principle of least privilege implementation and proper access control validation, particularly in customer data management systems. Security teams should also consider implementing web application firewalls and conducting regular security assessments to identify similar authorization flaws in other components of the Oracle Retail ecosystem. This vulnerability serves as a reminder of the critical need for comprehensive security testing of business-critical applications handling sensitive customer information, aligning with security frameworks such as NIST SP 800-53 and ISO/IEC 27001 requirements for access control and information security management.