CVE-2019-7003 in Control Manager
Summary
by MITRE
A SQL injection vulnerability in the reporting component of Avaya Control Manager could allow an unauthenticated attacker to execute arbitrary SQL commands and retrieve sensitive data related to other users on the system. Affected versions of Avaya Control Manager include 7.x and 8.0.x versions prior to 8.0.4.0. Unsupported versions not listed here were not evaluated.
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Analysis
by VulDB Data Team • 10/26/2023
The CVE-2019-7003 vulnerability represents a critical SQL injection flaw within the reporting functionality of Avaya Control Manager, a unified communications platform widely deployed in enterprise environments. This vulnerability resides in the application's handling of user-supplied input within reporting queries, creating a pathway for malicious actors to manipulate database operations through crafted SQL commands. The flaw specifically impacts versions 7.x and 8.0.x of the software, with the issue persisting in versions prior to 8.0.4.0, highlighting the prolonged exposure of organizations using these affected releases.
The technical exploitation of this vulnerability occurs through the manipulation of input parameters within the reporting component, where insufficient validation allows attackers to inject malicious SQL payloads. When the application processes these crafted inputs without proper sanitization or parameterization, the database engine executes the attacker's commands with the privileges of the application's database user. This weakness directly maps to CWE-89, which categorizes SQL injection vulnerabilities as a fundamental flaw in input validation and database interaction patterns. The vulnerability's classification aligns with ATT&CK technique T1071.005, which describes the use of application layer protocol manipulation for data extraction and command execution.
The operational impact of this vulnerability extends beyond simple data theft, as it enables attackers to access sensitive user information including authentication credentials, personal data, and system configuration details. Unauthenticated access means that attackers can exploit this flaw without requiring valid login credentials, making the attack surface significantly broader than typical privilege escalation scenarios. Organizations utilizing affected Avaya Control Manager versions face potential data breaches, unauthorized access to communication records, and possible lateral movement within their network infrastructure. The vulnerability's persistence across multiple major versions indicates a systemic issue in the application's input handling mechanisms that required multiple releases to address.
Organizations should prioritize immediate remediation by upgrading to Avaya Control Manager version 8.0.4.0 or later, which contains the necessary patches to prevent SQL injection exploitation. Additional mitigations include implementing network segmentation to limit access to the affected reporting components, deploying web application firewalls to detect and block malicious SQL injection attempts, and conducting comprehensive security assessments of the communication infrastructure. The vulnerability demonstrates the importance of proper input validation and parameterized queries in database applications, aligning with industry best practices outlined in OWASP Top Ten and NIST Cybersecurity Framework guidelines for protecting against injection vulnerabilities. Regular vulnerability assessments and security updates remain essential for maintaining the integrity of enterprise communication systems against evolving threats.