CVE-2020-14810 in Hospitality Suite8
Summary
by MITRE • 10/21/2020
Vulnerability in the Oracle Hospitality Suite8 product of Oracle Hospitality Applications (component: WebConnect). Supported versions that are affected are 8.10.2 and 8.11-8.14. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Hospitality Suite8. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Hospitality Suite8 accessible data as well as unauthorized read access to a subset of Oracle Hospitality Suite8 accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:L/A:N).
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Analysis
by VulDB Data Team • 11/24/2020
The vulnerability identified as CVE-2020-14810 resides within Oracle Hospitality Suite8's WebConnect component, representing a critical security weakness that affects versions 8.10.2 through 8.14. This flaw operates at the application layer and specifically targets the web communication interface that facilitates data exchange within the hospitality management ecosystem. The vulnerability's classification as easily exploitable indicates that attackers can leverage standard network protocols without requiring specialized tools or extensive technical knowledge to initiate attacks. The CVSS 3.1 scoring of 5.4 reflects the moderate severity level, with particular emphasis on confidentiality and integrity impacts that align with CWE-284 (Improper Access Control) and CWE-352 (Cross-Site Request Forgery) categories.
The technical mechanism underlying this vulnerability involves insufficient authentication controls within the WebConnect component, allowing unauthorized HTTP requests to be processed without proper verification of the requester's credentials or authorization status. This weakness creates an attack surface where malicious actors can potentially manipulate data through update, insert, or delete operations against specific data sets within the Oracle Hospitality Suite8 environment. The requirement for human interaction suggests that while the initial exploitation may be automated, successful execution of certain attack vectors often necessitates user engagement, possibly through phishing or social engineering tactics that trick personnel into inadvertently facilitating the compromise. Attackers exploiting this vulnerability could gain access to sensitive guest information, reservation data, and financial transaction records that form the core of hospitality operations.
The operational impact of this vulnerability extends beyond simple data access, as it enables attackers to modify or delete critical business data while simultaneously allowing unauthorized read access to confidential information. This dual capability creates significant risk for hospitality organizations that rely on Suite8 for managing guest relationships, processing payments, and maintaining operational records. The compromised data access could result in financial losses, regulatory compliance violations, and reputational damage for affected organizations. Organizations using affected versions face potential exposure to data breaches that could impact thousands of guest records and business-critical operational data. The vulnerability's network-based attack vector means that organizations with exposed web services are at risk regardless of their internal network security measures, making it particularly dangerous in cloud-hosted or externally accessible environments.
Mitigation strategies for CVE-2020-14810 should prioritize immediate patch application from Oracle, as this represents the most effective defense against exploitation of the identified vulnerability. Organizations should also implement network segmentation to limit access to the affected WebConnect component, deploy web application firewalls to monitor and filter HTTP traffic, and establish robust access controls that enforce proper authentication protocols. Security teams should conduct comprehensive vulnerability assessments to identify all instances of the affected software and ensure proper network monitoring for suspicious activities. The implementation of principle of least privilege access controls and regular security audits can help reduce the potential impact of exploitation attempts. Additionally, organizations should develop incident response procedures specifically addressing this vulnerability type and maintain detailed logging of all WebConnect component activities to facilitate forensic analysis in case of successful attacks. The ATT&CK framework categorizes this vulnerability under T1190 (Exploit Public-Facing Application) and T1071.004 (Application Layer Protocol: DNS) techniques, emphasizing the need for comprehensive network security controls to prevent unauthorized access to exposed web services.