CVE-2020-2560 in Siebel UI Framework
Summary
by MITRE
Vulnerability in the Siebel UI Framework product of Oracle Siebel CRM (component: SWSE Server). Supported versions that are affected are 19.10 and prior. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Siebel UI Framework. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Siebel UI Framework, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized read access to a subset of Siebel UI Framework accessible data. CVSS 3.0 Base Score 4.7 (Confidentiality impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:N/A:N).
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Analysis
by VulDB Data Team • 03/23/2024
The vulnerability identified as CVE-2020-2560 represents a significant security flaw within Oracle Siebel CRM's Siebel UI Framework component, specifically affecting the SWSE Server module. This weakness exists in versions 19.10 and earlier, making a substantial portion of the Siebel CRM ecosystem susceptible to exploitation. The vulnerability's classification as easily exploitable indicates that attackers can leverage relatively straightforward techniques to compromise system integrity without requiring specialized tools or extensive preparation. The attack vector operates through HTTP network access, meaning that unauthorized parties can potentially target this vulnerability from external networks without prior authentication or privileged access.
The technical nature of this vulnerability stems from insufficient access controls within the Siebel UI Framework, allowing unauthenticated attackers to gain unauthorized read access to specific data within the system. This flaw operates under the Common Weakness Enumeration framework as CWE-284, which categorizes improper access control vulnerabilities that permit unauthorized users to access system resources. The CVSS 3.0 scoring system assigns this vulnerability a base score of 4.7, reflecting moderate severity with a focus on confidentiality impacts. The attack requires human interaction from individuals other than the attacker, suggesting that social engineering or user manipulation may be necessary to facilitate successful exploitation, though the actual technical vulnerability remains accessible without direct user involvement.
The operational impact of this vulnerability extends beyond the immediate Siebel UI Framework component, potentially affecting additional products within the broader Siebel CRM ecosystem. This cascading effect demonstrates how weaknesses in one component can compromise related systems, creating broader security implications for organizations relying on integrated business applications. The unauthorized read access capability allows attackers to extract sensitive data that may include customer information, business processes, or other confidential organizational details. The CVSS vector analysis reveals that while the attack requires user interaction, the potential for significant data compromise makes this vulnerability particularly concerning for enterprises managing sensitive business data.
Organizations should prioritize immediate mitigation strategies including applying Oracle's security patches and updates to address the vulnerability. Network segmentation and access control measures should be implemented to limit exposure, particularly for systems running affected versions. The vulnerability's classification as a confidentiality impact issue means that organizations should conduct thorough data loss assessments and implement monitoring protocols to detect unauthorized access attempts. Security teams should also consider the broader implications for their overall security posture, as this vulnerability demonstrates how seemingly isolated component flaws can create systemic risks within integrated enterprise applications. Regular vulnerability assessments and penetration testing should be conducted to identify similar weaknesses in other business applications and ensure comprehensive protection against evolving threat landscapes.