CVE-2020-2697 in Hospitality Suites Management
Summary
by MITRE
Vulnerability in the Oracle Hospitality Suites Management component of Oracle Food and Beverage Applications. Supported versions that are affected are 3.7 and 3.8. Easily exploitable vulnerability allows physical access to compromise Oracle Hospitality Suites Management. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Hospitality Suites Management accessible data as well as unauthorized update, insert or delete access to some of Oracle Hospitality Suites Management accessible data. CVSS 3.0 Base Score 4.9 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:P/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 03/22/2024
The vulnerability identified as CVE-2020-2697 resides within the Oracle Hospitality Suites Management component of Oracle Food and Beverage Applications, representing a significant security weakness that affects versions 3.7 and 3.8 of the software suite. This particular vulnerability operates within the context of hospitality management systems where physical access to computing devices can be leveraged by malicious actors to compromise the entire suites management infrastructure. The attack vector specifically requires physical access to the target system, which aligns with the CVSS 3.0 base score of 4.9 and the vector assessment of AV:P/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N, indicating that while the attack requires physical access, it is relatively easy to exploit once that access is obtained.
The technical flaw in this vulnerability stems from insufficient access controls and authentication mechanisms within the Oracle Hospitality Suites Management component, allowing an attacker with physical access to potentially gain unauthorized access to critical data within the system. The vulnerability's impact extends beyond simple data theft, as successful exploitation can result in complete access to all data accessible through the suites management system, including the ability to perform unauthorized update, insert, or delete operations on sensitive information. This represents a severe compromise of both confidentiality and integrity within the affected systems, as attackers can not only view sensitive data but also modify or destroy it, potentially causing significant operational disruption and financial loss for hospitality establishments relying on these management systems.
The operational impact of CVE-2020-2697 poses substantial risks to hospitality organizations that utilize Oracle Food and Beverage Applications, particularly those managing suites or luxury accommodations where guest data, reservation information, and financial records are stored. The vulnerability's classification as easily exploitable means that organizations with inadequate physical security measures or insufficient monitoring of device access may face unauthorized access to critical business data, potentially exposing guest personal information, reservation details, and financial transaction records. The CVSS score of 4.9 indicates a moderate to high severity risk that requires immediate attention from security teams, as the potential for data compromise and system manipulation could severely impact business operations and regulatory compliance requirements. This vulnerability directly relates to CWE-284 which addresses improper access control, and can be mapped to ATT&CK technique T1078 which covers valid accounts and legitimate credentials for unauthorized access.
Organizations should implement immediate physical security measures including device access controls, restricted access areas for computing equipment, and regular monitoring of system access logs to detect unauthorized physical access attempts. The recommended mitigations include implementing strong physical security controls such as access cards, biometric scanners, or secure lockable enclosures for all devices running affected Oracle Hospitality Suites Management software. Additionally, organizations should establish robust network segmentation policies to limit access to the suites management systems and ensure that all physical access points are properly monitored and controlled. Regular security assessments and vulnerability scanning should be conducted to identify and remediate similar weaknesses in the system architecture. The implementation of multi-factor authentication mechanisms, even for physical access points, can provide additional layers of protection against unauthorized access attempts. Organizations should also consider implementing automated monitoring systems that can detect unusual access patterns or unauthorized physical access attempts to the management systems, providing early warning capabilities to security personnel.