CVE-2020-2844 in Depot Repair
Summary
by MITRE
Vulnerability in the Oracle Depot Repair product of Oracle E-Business Suite (component: Estimate and Actual Charges). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Depot Repair. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Depot Repair, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Depot Repair accessible data as well as unauthorized update, insert or delete access to some of Oracle Depot Repair accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 05/08/2025
The vulnerability identified as CVE-2020-2844 resides within Oracle Depot Repair, a component of Oracle E-Business Suite that manages repair operations and charge estimation. This flaw exists specifically within the Estimate and Actual Charges functionality and affects Oracle E-Business Suite versions 12.1.1 through 12.1.3. The vulnerability represents a significant security weakness that could be exploited by unauthenticated attackers with network access via HTTP protocols. The CVSS 3.0 scoring system rates this vulnerability as 8.2, indicating a high severity level with substantial impact on confidentiality and integrity. The attack vector requires network access and has low complexity to exploit, while the requirement for human interaction from a non-attacker component suggests social engineering or user interaction may be necessary for successful exploitation. The vulnerability's classification under CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N demonstrates its potential to cause critical data compromise while maintaining relatively low access complexity.
The technical implementation flaw within Oracle Depot Repair's web interface allows unauthorized access to sensitive repair data and charge information without requiring authentication credentials. This vulnerability enables attackers to gain complete access to all data accessible through the Depot Repair module, including the ability to modify, insert, or delete information within the system. The impact extends beyond the immediate component as the attack can significantly affect other integrated products within the Oracle E-Business Suite ecosystem. The vulnerability's nature suggests a lack of proper input validation or authentication checks in the web application layer, potentially allowing attackers to bypass security controls and directly access backend data structures. This type of flaw commonly maps to CWE-287 which addresses improper authentication issues, and may also relate to CWE-20 for input validation errors that allow unauthorized access to system resources.
The operational impact of this vulnerability poses serious risks to organizations utilizing Oracle E-Business Suite for repair management and financial tracking. Successful exploitation could result in unauthorized access to critical business data including repair estimates, actual charges, customer information, and financial records. The potential for unauthorized updates, inserts, and deletes creates risks for data integrity and financial accuracy within the organization's repair operations. Attackers could manipulate charge records, potentially leading to financial losses or fraudulent billing practices. The requirement for human interaction suggests that social engineering attacks might be employed to trick users into performing actions that facilitate the exploitation, making this vulnerability particularly dangerous in environments where user awareness of security threats may be limited. Organizations with multiple integrated Oracle products face additional risks as this vulnerability could potentially be leveraged to affect other modules within the suite.
Organizations should implement immediate mitigations including applying the relevant Oracle security patches and updates that address this vulnerability. Network segmentation and access controls should be strengthened to limit unauthorized access to Oracle E-Business Suite components, particularly the Depot Repair module. Implementing web application firewalls and monitoring for suspicious HTTP traffic patterns can help detect potential exploitation attempts. Regular security assessments and vulnerability scanning should be conducted to identify similar issues within the Oracle E-Business Suite environment. The ATT&CK framework categorizes this vulnerability under techniques such as T1190 for exploitation of remote services and T1071 for application layer protocols, highlighting the need for network monitoring and access control measures. Additionally, organizations should consider implementing principle of least privilege access controls and regular security training for users to reduce the risk of successful exploitation through social engineering techniques. The vulnerability's classification as easily exploitable with low complexity and high impact makes it a priority for immediate remediation and ongoing monitoring to prevent potential data breaches or financial manipulation within repair management systems.