CVE-2020-2847 in Depot Repair
Summary
by MITRE
Vulnerability in the Oracle Depot Repair product of Oracle E-Business Suite (component: Estimate and Actual Charges). Supported versions that are affected are 12.1.1-12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Depot Repair. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Depot Repair, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Depot Repair accessible data as well as unauthorized update, insert or delete access to some of Oracle Depot Repair accessible data. CVSS 3.0 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 05/08/2025
The vulnerability identified as CVE-2020-2847 resides within Oracle Depot Repair, a component of Oracle E-Business Suite that manages repair operations and charge estimation. This flaw affects versions 12.1.1 through 12.1.3, representing a significant security gap in enterprise repair management systems. The vulnerability operates at the application layer and specifically targets the Estimate and Actual Charges functionality, which forms a critical part of repair billing processes. Organizations utilizing these older versions face substantial risk due to the inherent nature of the flaw and its potential for exploitation.
The technical implementation of this vulnerability stems from insufficient authentication mechanisms within the Oracle Depot Repair application. Attackers can exploit this weakness through unauthenticated HTTP network connections, requiring minimal technical skill to execute successful attacks. The vulnerability's classification as easily exploitable indicates that the attack vector requires no specialized tools or extensive knowledge of the target system. The flaw operates through the web interface of Oracle Depot Repair, making it accessible to any network entity capable of sending HTTP requests to the affected system. This exposure creates a pathway for unauthorized access to sensitive repair data and financial information.
The operational impact of this vulnerability extends beyond the immediate compromise of Oracle Depot Repair functionality. The CVSS 3.0 base score of 8.2 reflects the severity of potential consequences, with high confidentiality impact and low integrity impact. Successful exploitation enables attackers to access critical data including repair estimates, actual charges, and associated financial information. Additionally, the vulnerability permits unauthorized update, insert, and delete operations on affected data, potentially allowing attackers to manipulate repair records and financial data. The requirement for human interaction from a person other than the attacker suggests that social engineering or user-based attack vectors may be involved, though the core vulnerability remains network-based.
Organizations affected by this vulnerability face significant business risks including data breaches, financial manipulation, and operational disruption. The potential for unauthorized access to complete repair databases could expose sensitive customer information and financial records. The capability to modify repair charges and estimates could result in substantial financial losses through fraudulent billing or unauthorized adjustments. The CVSS vector indicates that while the attack requires user interaction, the scope of impact is considered "changed" which suggests that exploitation could affect additional products beyond Oracle Depot Repair, potentially creating cascading security issues across the enterprise environment.
Mitigation strategies for CVE-2020-2847 should focus on immediate remediation through Oracle's security patches and updates. Organizations must prioritize upgrading to supported versions of Oracle E-Business Suite that address this vulnerability, as versions 12.1.1-12.1.3 are no longer receiving security updates. Network-level protections including firewalls and access controls should be implemented to restrict HTTP access to Oracle Depot Repair systems. The vulnerability's classification under CWE-287 (Improper Authentication) aligns with common attack patterns documented in MITRE ATT&CK framework, specifically related to credential theft and privilege escalation techniques. Regular security assessments and monitoring of network traffic should be implemented to detect potential exploitation attempts, while user education programs can help prevent social engineering attacks that may leverage this vulnerability. Organizations should also conduct thorough inventory assessments to identify all systems running affected Oracle versions and establish incident response procedures to address potential exploitation events.