CVE-2020-2889 in CRM Technical Foundation
Summary
by MITRE
Vulnerability in the Oracle CRM Technical Foundation product of Oracle E-Business Suite (component: Preferences). Supported versions that are affected are 12.1.3 and 12.2.3-12.2.9. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks of this vulnerability can result in unauthorized read access to a subset of Oracle CRM Technical Foundation accessible data. CVSS 3.0 Base Score 5.3 (Confidentiality impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N).
Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
Analysis
by VulDB Data Team • 05/21/2024
The vulnerability identified as CVE-2020-2889 resides within Oracle E-Business Suite's CRM Technical Foundation component, specifically affecting the Preferences functionality. This weakness manifests in versions 12.1.3 and 12.2.3 through 12.2.9 of the Oracle E-Business Suite, representing a significant security gap that impacts organizations utilizing these specific releases. The vulnerability operates at the application layer and specifically targets the preference management subsystem, which governs user configuration settings and system parameters within the CRM environment.
The technical flaw constitutes a lack of proper authentication and authorization controls within the preference handling mechanism. An unauthenticated attacker positioned on the network can exploit this vulnerability through standard HTTP connections without requiring any valid credentials or prior access to the system. This weakness falls under the category of insufficient authentication as classified by CWE-287, where the application fails to adequately verify the identity of users attempting to access sensitive configuration data. The vulnerability's exploitability is rated as easily accessible due to the absence of authentication requirements and the straightforward nature of HTTP-based attacks.
The operational impact of this vulnerability extends beyond simple data exposure, as successful exploitation enables unauthorized read access to a subset of Oracle CRM Technical Foundation accessible data. This means that an attacker could potentially extract sensitive configuration information, user preferences, system settings, or other data that should remain restricted to authorized personnel. The CVSS 3.0 base score of 5.3 reflects the confidentiality impact, indicating that while the vulnerability does not allow for modification or denial of service, it does provide access to sensitive information that could be leveraged for further attacks or system compromise. The attack vector requires network access via HTTP, making it particularly concerning for organizations with exposed web services or those operating in environments where network traffic is not properly secured.
Organizations affected by this vulnerability should implement immediate mitigations to protect their systems. The primary recommendation involves applying the relevant Oracle security patches and updates that address this specific weakness in the CRM Technical Foundation component. Additionally, network segmentation and firewall rules should be implemented to restrict access to the affected web services, particularly limiting HTTP access to trusted networks and IP addresses. The implementation of web application firewalls can provide an additional layer of protection by monitoring and filtering HTTP traffic to prevent exploitation attempts. Organizations should also conduct comprehensive audits of their CRM system configurations to identify any unauthorized access or modifications that may have occurred due to this vulnerability. This vulnerability aligns with ATT&CK technique T1071.004 for application layer protocol usage and T1068 for local privilege escalation through credential access, making it a significant concern for organizations following standard cybersecurity frameworks and threat modeling practices. The vulnerability's classification as a medium severity issue underscores the importance of timely remediation to prevent potential data breaches or unauthorized system access that could compromise business operations and customer information.