CVE-2023-47626 in iTop
Summary
by MITRE • 04/15/2024
iTop is an IT service management platform. When displaying/editing the user's personal tokens, XSS attacks are possible. This vulnerability is fixed in 3.1.1.
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Analysis
by VulDB Data Team • 04/06/2025
The vulnerability identified as CVE-2023-47626 affects iTop, a widely used IT service management platform that helps organizations manage their IT infrastructure and service delivery processes. This platform serves as a central hub for incident management, problem tracking, and service catalog operations within enterprise environments. The vulnerability specifically manifests in the user interface components responsible for displaying and editing personal tokens, which are critical authentication mechanisms used by system administrators and end users to access various platform functionalities. These tokens typically contain sensitive information such as API keys, authentication credentials, or session identifiers that enable secure access to the platform's services.
The technical flaw constitutes a cross-site scripting vulnerability that occurs when the platform fails to properly sanitize user input during the rendering of personal token information. When users attempt to view or modify their tokens through the web interface, the application does not adequately validate or escape special characters in the token data before presenting it to the browser. This allows an attacker to inject malicious javascript code within the token values, which then executes in the context of the victim's browser session. The vulnerability is particularly concerning because personal tokens often contain sensitive authentication data that could be exploited to gain unauthorized access to the platform or escalate privileges within the IT service management environment.
The operational impact of this vulnerability extends beyond simple data theft, as it creates a potential pathway for attackers to establish persistent access to the iTop platform. An attacker who successfully exploits this vulnerability could inject malicious scripts that capture additional user credentials, modify token values to redirect users to phishing sites, or even execute commands on behalf of authenticated users. Given that iTop platforms typically serve as central management systems for IT operations, the compromise of personal tokens could lead to broader security incidents within the organization's infrastructure. The vulnerability affects users who have administrative privileges or access to sensitive token information, making it particularly dangerous in environments where multiple administrators manage critical IT services.
Mitigation strategies for CVE-2023-47626 should prioritize immediate patching to version 3.1.1, which contains the necessary fixes to address the cross-site scripting vulnerability in the token handling components. Organizations should implement comprehensive input validation and output encoding measures to prevent similar issues in other parts of the application, following established security practices such as those outlined in the OWASP Top Ten. The vulnerability aligns with CWE-79, which specifically addresses cross-site scripting flaws, and can be mapped to ATT&CK technique T1566.001 for initial access through web application attacks. Security teams should conduct thorough audits of the platform's token management features, implement regular security testing including dynamic application security testing, and establish monitoring procedures to detect potential exploitation attempts. Additionally, organizations should consider implementing additional security controls such as token rotation policies, session management improvements, and user access reviews to minimize the impact of any potential compromise.