CVE-2024-20950 in Customer Interaction History
Summary
by MITRE • 01/17/2024
Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: Outcome-Result). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Interaction History. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Interaction History, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Customer Interaction History accessible data as well as unauthorized read access to a subset of Oracle Customer Interaction History accessible data. CVSS 3.1 Base Score 6.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N).
If you want to get best quality of vulnerability data, you may have to visit VulDB.
Analysis
by VulDB Data Team • 02/08/2024
The vulnerability identified as CVE-2024-20950 resides within Oracle Customer Interaction History, a component of the Oracle E-Business Suite ecosystem. This flaw manifests specifically within the Outcome-Result functionality and affects a broad range of supported versions from 12.2.3 through 12.2.13. The vulnerability presents a significant security risk as it operates as an easily exploitable weakness that does not require authentication credentials for initial access, making it particularly dangerous in environments where network exposure is inevitable. The attack vector is through HTTP protocols, meaning that any network-connected system with exposure to this component could potentially be compromised without proper security controls in place.
The technical nature of this vulnerability allows for unauthorized modification and access to sensitive data within the Oracle Customer Interaction History system. Attackers can achieve unauthorized update, insert, or delete operations against specific data sets while also gaining read access to portions of accessible information. This represents a direct violation of both data integrity and confidentiality principles, as the flaw enables attackers to manipulate or extract information that should remain protected within the enterprise environment. The CVSS 3.1 scoring system assigns this vulnerability a base score of 6.1, indicating a medium severity threat that combines both confidentiality and integrity impacts with a low access complexity and requiring only a single user interaction for exploitation.
The operational impact of this vulnerability extends beyond the immediate confines of the Oracle Customer Interaction History component itself. The scope change aspect of this vulnerability means that successful exploitation can potentially affect additional Oracle products within the E-Business Suite environment, creating a cascading effect that multiplies the potential damage. This characteristic aligns with ATT&CK technique T1068 which involves the exploitation of legitimate credentials or access to gain access to additional systems. The requirement for human interaction from a person other than the attacker indicates that social engineering or targeted phishing campaigns could be employed to facilitate exploitation, making this vulnerability particularly insidious in environments where user awareness may be lacking.
Security practitioners should consider implementing network segmentation strategies to limit access to Oracle E-Business Suite components, particularly those with known vulnerabilities. The use of web application firewalls and proper access controls can help mitigate the risk of exploitation, while regular patch management processes should be prioritized to ensure that all affected versions receive appropriate updates. The vulnerability's classification under CWE-284 (Improper Access Control) highlights the fundamental issue of inadequate authorization mechanisms within the application, making it essential for organizations to conduct thorough security assessments of their Oracle environments. Additionally, monitoring for suspicious HTTP traffic patterns and implementing proper user access logging can provide early detection capabilities for potential exploitation attempts. Organizations should also consider implementing principle of least privilege access controls to minimize the potential impact of successful exploitation, ensuring that even if an attacker gains access, they cannot freely manipulate or extract data from all available systems within the Oracle E-Business Suite environment.