CVE-2024-21086 in CRM Technical Foundation
Summary
by MITRE • 04/17/2024
Vulnerability in the Oracle CRM Technical Foundation product of Oracle E-Business Suite (component: Preferences). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle CRM Technical Foundation accessible data. CVSS 3.1 Base Score 4.3 (Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N).
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Analysis
by VulDB Data Team • 04/05/2025
The vulnerability identified as CVE-2024-21086 resides within the Oracle CRM Technical Foundation component of Oracle E-Business Suite, specifically affecting the Preferences module. This weakness manifests in versions 12.2.3 through 12.2.13, representing a significant security gap that could be exploited by malicious actors without requiring authentication credentials. The vulnerability's classification as easily exploitable indicates that attackers can leverage network-based HTTP access to target the system, making it particularly concerning for organizations operating these legacy versions. The CVSS 3.1 scoring system assigns this vulnerability a base score of 4.3, reflecting moderate severity with integrity impacts, though the vector analysis reveals that the attack requires human interaction from an individual who is not the attacker, suggesting a social engineering component to the exploitation process.
The technical flaw within the Oracle CRM Technical Foundation stems from insufficient input validation and access control mechanisms within the Preferences component, allowing unauthorized modifications to system data. This vulnerability specifically enables attackers to perform unauthorized update, insert, or delete operations on certain data accessible through the affected module. The requirement for human interaction implies that successful exploitation likely involves phishing or other social engineering tactics where unsuspecting users might be tricked into performing actions that trigger the vulnerability. The integrity impact rating of 4.3 suggests that while the attacker cannot directly access sensitive data or cause complete system compromise, they can modify existing data within the preferences framework, potentially disrupting business processes or compromising data consistency. This aligns with CWE-284, which addresses improper access control issues, and represents a classic case of insufficient authorization checks within web applications.
The operational impact of this vulnerability extends beyond simple data modification, as it can potentially disrupt business continuity and compromise the integrity of customer relationship management processes. Organizations utilizing affected Oracle E-Business Suite versions face risks of data corruption, unauthorized configuration changes, and potential cascading effects throughout their CRM systems. The vulnerability's network-based attack vector means that organizations without proper network segmentation or firewall controls are particularly vulnerable, as attackers can potentially exploit this weakness from external networks. The requirement for human interaction suggests that this vulnerability may be particularly challenging to detect and prevent, as it relies on user behavior rather than pure technical exploitation. From an ATT&CK framework perspective, this vulnerability aligns with techniques involving social engineering and privilege escalation, potentially enabling attackers to establish persistent access patterns through the modification of system preferences.
Organizations should immediately implement mitigations including applying the relevant Oracle critical patch updates, implementing network segmentation to limit access to the affected components, and establishing enhanced monitoring for unusual preference modification activities. Security teams should also conduct user awareness training to reduce the risk of successful social engineering attacks that could exploit this vulnerability. The CVSS vector analysis indicates that while the attack complexity is low and no user privileges are required, the need for human interaction provides an opportunity for defensive measures that focus on user behavior monitoring and access control verification. Regular vulnerability assessments should be conducted to identify similar weaknesses within the broader Oracle E-Business Suite ecosystem, particularly focusing on other components that may share similar architectural patterns with the affected Preferences module. Implementation of web application firewalls and enhanced logging for preference-related operations can provide additional layers of protection against exploitation attempts.