CVE-2024-3983 in WooCommerce Customers Manager Plugin
Summary
by MITRE • 08/01/2024
The WooCommerce Customers Manager WordPress plugin before 30.1 does not have CSRF checks in some bulk actions, which could allow attackers to make logged in admins perform unwanted actions, such as deleting customers via CSRF attacks
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Analysis
by VulDB Data Team • 05/30/2025
The vulnerability identified as CVE-2024-3983 affects the WooCommerce Customers Manager WordPress plugin version 30.0 and earlier, presenting a critical cross-site request forgery weakness that directly impacts administrative users. This flaw resides in the plugin's failure to implement proper CSRF protection mechanisms within its bulk action functionality, creating an exploitable vector that allows malicious actors to manipulate logged-in administrators into executing unintended operations. The vulnerability specifically targets the customer management features within the WooCommerce ecosystem, where administrators can perform bulk operations such as customer deletion without proper validation of the request origin.
The technical implementation flaw stems from the absence of anti-CSRF tokens or similar validation mechanisms in the plugin's administrative interfaces. When administrators access the customer management section and attempt to perform bulk actions, the system does not verify that the requests originate from legitimate sources within the same session. This allows attackers to craft malicious requests that, when executed by an authenticated administrator, can result in unauthorized customer data deletion or other harmful operations. The vulnerability operates at the application layer and specifically affects the WordPress plugin architecture, where the lack of proper input validation and request origin verification creates a pathway for malicious exploitation.
The operational impact of this vulnerability extends beyond simple data loss, as it represents a significant risk to administrative integrity and customer data security within WooCommerce stores. Attackers can leverage this weakness to delete customer records, potentially disrupting business operations and violating customer privacy regulations. The vulnerability is particularly dangerous because it requires minimal user interaction from the administrator, who may unknowingly execute malicious commands simply by visiting a compromised website or clicking on malicious links. This type of attack can lead to data corruption, service disruption, and potential compliance violations under data protection regulations such as GDPR or CCPA. The attack vector is classified under the ATT&CK framework as T1566.001 (Phishing: Spearphishing Attachment) or T1566.002 (Phishing: Spearphishing Link) when delivered through web-based attacks.
Mitigation strategies for CVE-2024-3983 should prioritize immediate plugin updates to version 30.1 or later, which contains the necessary CSRF protection fixes. Administrators should also implement additional security measures including regular security audits of installed plugins, monitoring of administrative user activities, and implementation of web application firewalls to detect and prevent suspicious requests. The vulnerability aligns with CWE-352, which specifically addresses Cross-Site Request Forgery, and represents a failure in the principle of least privilege where administrative actions should require explicit confirmation of intent. Organizations should also consider implementing multi-factor authentication for administrative accounts and conducting regular security training for staff to recognize potential phishing attempts that could exploit this vulnerability. Additionally, network segmentation and access control measures can help limit the potential impact if an attacker successfully exploits this weakness.